Senior Claims Adjuster, Bodily Injury

Résumé du poste

The Senior Claims Adjuster is responsible for investigating, evaluating, and resolving complex bodily injury claims involving automobiles and recreational vehicles. They will also manage litigation, oversee external adjusters, and ensure accurate reserving in accordance with corporate protocols.

Détails du poste

About Us Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and CustomersWho we are Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!At CCG, we are committed to delivering an exceptional Associate experience. We offer:• Work-life harmony with access to an award-winning holistic wellness program,• Continuous learning through our robust corporate curriculum and education reimbursement program,• Incredible rewards, travel incentives, and product and service discounts, • Pay-for-performance and best-in-class recognition programs, and• Competitive benefits that include a defined contribution plan, personal spending account, and so much more. Join our growing team where everyone belongs! Position Details What You Will Do The Senior Claims Adjuster, Bodily Injury is responsible for oversight and handling of automobile, long haul trucking, motorcycle, and recreational vehicle bodily injury claims. The claims are of varying complexity and the successful candidate will have a dynamic personality and the ability to excel in a high performance environment. The Senior Adjuster - Bodily Injury ensures claims are properly investigated, evaluated, and resolved in a timely manner. Provide oversight of external adjusters on outsourced claims Investigate, evaluate, negotiate personal/commercial lines claims of high complexity Manage challenging coverage claims with tact and professionalism Timely, accurate reserving in line with Corporate protocols and guidelines Maintain control over expenses through pro-active handling techniques Direct vendor partners as necessary Obtain approval from Manager on claims above authority Manage claims in litigation, participate in mediations, pre-trials and settlement conferences Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Candidates with salary expectations outside of the range are encourage to apply. Who You Are Post-secondary education or equivalent experience CIP or working towards designation 7 plus years experience handling casualty claims required Strong organizational; decision making and problem solving skillset Ability to understand insurance contracts in various jurisdictions Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues Ability to cross-reference information with attention to detail Strong general computer knowledge required Excellent communication skills, both written and verbal Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted. Please note that we may use AI tools to help us through the recruitment process.Our Commitment We are an equal opportunity employer and are committed to provide employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disability throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. #LI-Hybrid

Ce que vous ferez

The Senior Claims Adjuster is responsible for investigating, evaluating, and resolving complex bodily injury claims involving automobiles and recreational vehicles. They will also manage litigation, oversee external adjusters, and ensure accurate reserving in accordance with corporate protocols.

Exigences

Candidates must have at least 7 years of experience in casualty claims and possess strong decision-making and analytical skills. A post-secondary education and a CIP designation or progress toward one are required.

Avantages

• Holistic wellness program • Education reimbursement program • Rewards • Travel incentives • Product and service discounts • Pay-for-performance • Defined contribution plan • Personal spending account

Compétences indiquées

• Résolution de problèmes · Souhaitée
• Souci du détail · Souhaitée
• Decision Making · Souhaitée
• Negotiation · Souhaitée
• Communication Skills · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Claims adjustment
• Bodily injury claims
• Insurance coverage
• Reserving
• Litigation management
• Negotiation
• Investigation
• Risk assessment
• Decision making
• Problem solving
• Communication skills
• Attention to detail
• Computer literacy
• Policy wording analysis
• Fraud investigation
• Communication
• Problem Solving
• Decision Making
• Microsoft Excel
• Detail Oriented
• Continuous Development
• Professionalism
• Proactivity
• Lawsuits
• Mediation
• Tactfulness
• Fraud Investigation
• Dynamic Personality

Domaines d’emploi

• Finance & Accounting
• Legal
• Management & Leadership
• Bodily Injury Claims Adjuster
• Claims Adjuster / Specialist (General)
• Valuers and Loss Assessors
• Claims Adjusters, Examiners, and Investigators