CaivanSource d’offres vérifiée

Sales Floor Manager (GTA)

Offre en anglais

Oakville, ON
Sur place
Publié 18 août 2026
1 poste

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Type d’emploi: Temps plein
Niveau d’expérience: Intermédiaire · 2+ ans
Formation minimale: Études secondaires
Langue de l’offre: anglais
Heures de travail: 40 heures par semaine

Résumé du poste

The Sales Floor Manager leads daily sales floor operations, manages the sales team, and ensures consistent execution of sales processes and customer service standards. They act as the primary liaison between sales, marketing, and operations while maintaining deal flow accuracy and CRM compliance.

Détails du poste

IF YOU'VE RUN A RETAIL FLOOR, YOU ALREADY KNOW THIS JOB! You know what a good Saturday looks like before the doors open. You run the pre-shift huddle. You can tell within an hour which Associate is going to need a hand, and you coach them in the moment rather than saving it for a review. You keep the floor sharp, the standards high, and the customer experience identical whether it's 10am on a Tuesday or the busiest weekend of the Quarter. We're looking for that person to lead the Sales Floor at Caivan's New Home Sales Gallery. It's the same discipline you've built in retail – coaching a Team, building a schedule, holding brand standards, owning the numbers – applied to the largest purchase our customers will ever make. You don't need new home experience. We'll teach you the product, the paperwork and the process. We're hiring for how you run a floor and how you develop the people on it. Compensation includes a base salary plus a monthly incentive program for added earning potential. Why Caivan? Industry Leading Wages – $75,000 + a monthly incentive program Annual Paid Operations Shutdown (in addition to Paid Vacation Days, subject to operational requirements) Complimentary Daily Lunch Program Free Parking Company-Paid Health & Dental Coverage Coordinating Benefits Life Insurance where applicable Group Benefits & Perks (including Goodlife & Bell Mobile) Use of ADP (HR Portal) – easily access your employee information, paystubs & schedule time off Bi-Weekly Payments directly to your bank account You Will Bring Required: * 3+ years leading a team of sales associates on a retail sales floor – Store Manager, Assistant Store Manager, Department Manager or equivalent * Direct experience hiring, coaching and scheduling a Team * A track record of driving sales results through your people, not only through your own selling * Fluency with KPIs, targets and reporting — you use numbers to coach, not just to report * Warm, polished, professional communication * Availability for evenings and weekends — this is a customer-facing floor * Valid driver's licence and reliable vehicle * Proficiency with MS Office Helpful, but we'll teach you: * New home, real estate, or big-ticket consultative sales experience * CRM ownership at a Team level * Post-secondary education with a focus on Sales, Marketing or a related field * Bilingual (English & French), is considered an asset What you’ll Own Your Team - The Sales Associates * Hire, onboard and train new Sales staff * Coach every day: huddles, real-time feedback, product knowledge, performance conversations * Build the schedule and manage floor coverage against expected traffic * Set the tone – a professional, motivated, service-oriented culture that holds Caivan's Sales Standards Your floor * Own opening and closing procedures and overall Sales Gallery readiness * Keep offices and model homes to Caivan's presentation and housekeeping standards * Act as the primary escalation point for customer concerns and objections * Lead by example in front of customers, not just behind the scenes Your numbers * Own CRM discipline – 100% of customer interactions logged, every time * Validate contract accuracy and coach against the gaps you find * Hold the Team to compliance milestones including mortgage pre-approval and deposit collection * Stay expert on homes, floor plans, pricing, options, incentives, inventory and release schedules * Partner with Marketing on promotions, signage and community events Good to Know * This is a full time, on-site role across our Oakville Sales Gallery, Mississauga and Caledon * This is a customer-facing role requiring regular presence on the Sales Floor * Extended periods of standing, walking, and computer use may be required * Evening & weekend work is required, with scheduling based on Sales Gallery hours & business needs * Flexibility to support special events, launches, and peak sales periods may be required * Occasional visits to construction sites or model homes may be required * Protective footwear and headgear must be worn if visiting any active construction sites We carefully review all applications and will contact candidates whose skills, experience, and qualifications most closely align with the requirements of the position. Artificial intelligence (AI) tools may be used to support the application review and candidate screening process. All hiring decisions involve human review and oversight. We are committed to providing an inclusive recruitment process. If you require accommodation at any stage of the selection process, please contact Human Resources and we will work with you to meet your needs. This position is available due to a current vacancy.

Ce que vous ferez

Exigences

Candidates must have at least 2 years of experience in a customer-facing, in-person role and possess strong leadership and organizational skills. Proficiency in Microsoft Office and the ability to complete a 3-month in-person training program in Ottawa are required.

Avantages

• Industry leading wages • Annual paid operations shutdown • Paid vacation days • Complimentary daily lunch program • Free parking • Company-paid health & dental coverage • Life insurance • Group benefits & perks • Goodlife fitness membership • Bell mobile discount