Branch Manager - Calgary

About the Role We’re looking for a driven and experienced Store Manager to lead our new Canada Gold location in Calgary (4307 130 Ave SE #78)! This is a hands-on leadership role where you’ll take full ownership of store performance, team development, and day-to-day operations. You’ll be responsible for creating a high-performing, customer-focused environment while ensuring accuracy across cash handling, inventory, and data processes. If you thrive in a fast-paced setting and enjoy leading from the front, this role is for you. What You’ll Do Lead, coach, and develop a team to deliver exceptional customer service Oversee daily store operations to ensure efficiency, accuracy, and consistency Handle escalated customer concerns with professionalism and confidence Manage cash flow, including regular counts and strict adherence to procedures Oversee inventory counts, reconciliation, and discrepancy resolution Ensure accurate data entry and maintain strong operational controls Maintain high standards of merchandising and store presentation Collaborate with other store managers to share insights and improve performance Enforce company policies, procedures, and health & safety standards What You Bring 2–3+ years of management experience, ideally in retail or a customer-facing environment Proven leadership ability with a hands-on, team-first approach Strong customer service and conflict resolution skills High attention to detail, especially in financials and inventory management Comfort with POS systems, Excel, and general computer tools Strong communication skills and the ability to lead by example Ability to manage multiple priorities and work independently Flexibility to work weekends and varying schedules as needed What We Offer Competitive salary ($60,000 - $65,000 per year + Performance Based Bonuses!) Comprehensive medical and dental benefits Paid, hands on training in a unique and growing industry Paid vacation Opportunities for growth and advancement within Canada Gold A supportive, collaborative team environment where leadership matters Schedule Full time 8 hour shifts Day shifts including weekends and weekdays Why Join Canada Gold? This is more than a retail job - it's an opportunity to build expertise in a specialized, high-value industry while improving on your leadership skills. If you're looking for a role where you can grow, learn, and make an impact every day, we'd love to meet you! Benefits Full In-Store Training Program Benefit Package after 3 Months Opportunities for Growth and Advancement at our offices throughout Canada Additional Information Vacancy Status This posting is for an new vacancy, in a new Canada Gold location. Equal Opportunity Employer We are committed to fostering an inclusive workplace where everyone is treated with respect and dignity. We welcome applications from all qualified individuals and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of any characteristic protected by applicable federal, provincial, or territorial human rights legislation. Accessibility & Accommodation We are committed to providing an accessible and inclusive recruitment process. Accommodations are available upon request for candidates participating in all stages of the hiring process. If you require accommodation, please let us know and we will work with you to meet your needs. Privacy Personal information collected during the recruitment process will be used solely for recruitment and employment purposes and will be handled in accordance with applicable privacy legislation.

Lead and develop a team to ensure exceptional customer service and efficient daily store operations. Manage financial accuracy, inventory reconciliation, and maintain high standards of store presentation.

Requires 2-3+ years of management experience, preferably in retail or customer-facing environments. Must possess strong leadership skills, attention to detail in financials, and flexibility to work weekends.

• Medical Benefits • Dental Benefits • Paid Training • Paid Vacation • Opportunities For Growth And Advancement

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Team Leadership
• Retail Management
• Customer Service
• Conflict Resolution
• Financial Management
• Inventory Management
• POS Systems
• Microsoft Excel
• Merchandising
• Operational Controls
• Cash Handling
• Staff Development
• Retail Operations
• Workplace Inclusivity
• Professionalism
• Discrepancy Resolution
• Cash Flow Management
• Reconciliation
• Management
• Communication
• Data Entry
• Leadership
• Operations
• Safety Standards
• Team Building
• Detail Oriented

• Retail
• Management & Leadership
• Customer Service & Support
• Sales
• Branch Manager
• Banking Branch Manager (General)
• Financial and Insurance Services Branch managers
• Financial Managers

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine