HEARING CARE COUNSELLOR - BARRIE

Résumé du poste

The Hearing Care Counsellor provides individual counselling, support, and case management for deaf and hard of hearing clients aged 55 and older. They are also responsible for evaluating hearing loss using specialized equipment and instructing clients on the maintenance of assistive listening devices.

Détails du poste

Canadian Hearing Services (CHS) has an opening for a Hearing Care Counsellor based in Barrie. Reporting to the Program Manager, the Hearing Care Counsellor will be responsible for providing individual counselling, support, and case management for eligible Hearing Care Counselling (HCC) clients (age 55 and up and hard of hearing or deaf). This will be a full-time, 1-year contract position, working Monday – Friday, 9:00 a.m. – 5:00 p.m. This posting is due to a maternity leave. The ideal candidate will have a Bachelor’s degree in the Social Services field along with 3-5 years’ counselling experience with the elderly. Proficiency in French or another second language is an asset. You also have proven knowledge of and experience in the hearing loss field including evaluating hearing loss utilizing audio scope and audiometer testing devices as well as providing general instruction to clients in the use, care, and maintenance of hearing aids and assistive listening devices. You have excellent administrative, communication, and interpersonal skills including liaising and consulting with other counsellors, agencies, and services to promote the independence and empowerment of clients with acquired hearing loss, so as to enhance daily functioning, safety and social access. You have a sense of urgency and can handle a pressurized environment with the ability to manage a varied workload with competing priorities and deadlines. A valid driver’s license and access to a reliable vehicle are required for this role, as travel within the service area may be required. Canadian Hearing Services (“CHS”) is the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. It is the largest and only Accredited organization of its kind in North America. Building on its 86-year history following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally. In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction. CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.) CLOSING DATE: Internal – September 18, 2025, External – Until Filled COVID-19 considerations: Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code. . *Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates will be contacted if you are selected for an interview. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request. CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.

Ce que vous ferez

The Hearing Care Counsellor provides individual counselling, support, and case management for deaf and hard of hearing clients aged 55 and older. They are also responsible for evaluating hearing loss using specialized equipment and instructing clients on the maintenance of assistive listening devices.

Exigences

Candidates must hold a Bachelor’s degree in Social Services and possess 3-5 years of counselling experience with the elderly. A valid driver’s license and access to a reliable vehicle are required for travel within the service area.

Compétences indiquées

• Gestion du temps · Souhaitée
• interpersonal skills · Souhaitée
• case management · Souhaitée
• Communication · Souhaitée
• client advocacy · Souhaitée
• crisis management · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Counselling
• Case management
• Hearing loss assessment
• Audiometer testing
• Hearing aid maintenance
• Administrative skills
• Communication
• Interpersonal skills
• Client advocacy
• Crisis management
• Time management
• Valid Driver's License
• Audiometer
• Case Management
• Social Work
• Consulting
• Hearing Disorders
• Disabilities
• French Language
• Interpersonal Communications
• Program Management

Domaines d’emploi

• Social Services
• Healthcare
• Administrative
• Care Counselor
• Hearing Screener / Technician
• Medical and Dental Prosthetic Technicians
• Hearing Aid Specialists