Hearing Care Counsellor

Canadian Hearing Services (CHS) has an opening for a Hearing Care Counsellor based in Timmins. Reporting to the Manger, Deafblind Services, the Hearing Care Counsellor will be responsible for providing individual counselling, support, and case management for eligible Hearing Care Counselling (HCC) clients (age 55 and up and hard of hearing or deaf). This will be a 1-year contract, full-time position, working Monday – Friday, 9:00 a.m. – 5:00 p.m. This posting is for an existing vacancy. The ideal candidate will have a Bachelor’s degree in the Social Services field along with 3-5 years’ counselling experience with the elderly. French would be an asset. You also have proven knowledge of and experience in the hearing loss field including evaluating hearing loss utilizing audio scope and audiometer testing devices as well as providing general instruction to clients in the use, care, and maintenance of hearing aids and assistive listening devices. You have excellent administrative, communication, and interpersonal skills including liaising and consulting with other counsellors, agencies, and services to promote the independence and empowerment of clients with acquired hearing loss, so as to enhance daily functioning, safety and social access. You can handle vulnerable situations in a timely manner and can handle a changing environment, with the ability to manage a varied workload with competing priorities and deadlines. Canadian Hearing Services (“CHS”) is the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. It is the largest and only Accredited organization of its kind in North America. Building on its 86-year history following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally. In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction. CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.) CLOSING DATE: Internal – July 20, 2026, External – Until Filled Interested applicants please apply directly through the Canadian Hearing Services career Site. COVID-19 considerations: Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code. *Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates will be contacted if you are selected for an interview. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request. CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.

Provide individual counselling, support, and case management for eligible clients aged 55 and older who are deaf or hard of hearing. Perform hearing loss evaluations using specialized devices and instruct clients on the use and maintenance of hearing aids and assistive technology.

Requires a Bachelor's degree in Social Services and 3-5 years of counselling experience with the elderly. Candidates must have proven experience in the hearing loss field and the ability to manage a varied workload in a changing environment.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Individual Counselling
• Case Management
• Elderly Care
• Hearing Loss Evaluation
• Audio Scope Testing
• Audiometer Testing
• Hearing Aid Maintenance
• Assistive Listening Devices
• Administrative Skills
• Communication Skills
• Interpersonal Skills
• Liaising
• Client Support
• Crisis Management
• Workload Management

• Healthcare
• Social Services
• Customer Service & Support

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Postuler avant le

19 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Associate