PROGRAM ASSISTANT II - TORONTO

Canadian Hearing Services (CHS) has an opening for a Program Assistant II based in Toronto. Reporting to the Supervisor, Hearing Healthcare Client Accounts, Program Assistant II is responsible for assisting the region by providing reception, administrative and program support. The incumbent will provide information in response to public inquiries for all programs and cover other neighboring locations within GTA when required by your manager. This is a Permanent, full-time onsite position working Monday – Friday, 9:00 a.m. – 5:00 p.m. This posting is for an existing vacancy. The ideal candidate will have a post-secondary diploma in Office or Business Administration, along with 2-3 years’ related experience, preferably in a Hearing Healthcare setting and/or medical office. Intermediate proficiency in MS Office Suite, Internet, and database applications, as well as intermediate accounting skills, is required as well. We are also looking for an enthusiastic individual with excellent verbal and written communication skills, combined with strong organizational and interpersonal skills. A sense of urgency is required, as well as the ability to handle a pressurized environment and manage a varied workload with competing priorities and deadlines. Canadian Hearing Services (“CHS”) is the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. It is the largest and only Accredited organization of its kind in North America. Building on its 86-year history following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally. In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction. CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.) CLOSING DATE: Internal – August 12, 2026 - External - Until Filled COVID-19 considerations: Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code. *Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates will be contacted if you are selected for an interview. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request. CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS. .

The Program Assistant II provides reception, administrative, and program support to the region while responding to public inquiries. The role also involves covering neighboring locations within the GTA as required by management.

Candidates must possess a post-secondary diploma in Office or Business Administration and 2-3 years of related experience, preferably in a medical or hearing healthcare setting. Proficiency in MS Office, database applications, and intermediate accounting skills is required.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Administrative support
• Reception
• Program support
• Customer service
• MS Office Suite
• Database management
• Accounting
• Verbal communication
• Written communication
• Organizational skills
• Interpersonal skills
• Time management
• Prioritization
• Business Administration
• Communication
• Database Application
• Hearing Disorders
• Disabilities
• Interpersonal Communications
• Microsoft Office
• Enthusiasm

• Administrative
• Healthcare
• Customer Service & Support
• Program Assistant
• Teacher Assistant
• Teachers' Aides
• Teaching Assistants, All Other
• Teaching Assistants, Except Postsecondary

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine