Indigenous Intake and Crisis Case Manager (Contract) (67-26)

Résumé du poste

The role involves providing intake, assessment, and crisis intervention services to Indigenous populations while serving as a shift manager for the clinical team. Responsibilities also include building relationships with community stakeholders and participating in a 24/7 on-call crisis service.

Détails du poste

INTERNAL/EXTERNAL POSTING OPEN UNTIL SEPTEMBER 28, 2026, AT 4PM INTAKE AND CRISIS CASE MANAGER (67-26) B’SAANIBAMAADSIWIN PROGRAM Job Status: Contract until March 2027 (Vacancy) Hours of Work: 35 hours per week Base Office: Parry Sound Competition: 67-26 Purpose of the Position: We are seeking a dedicated and compassionate professional to support the mental health and well-being of Indigenous populations (First Nations, Métis, and Inuit) within the Districts of Muskoka and Parry Sound. As a key member of our Crisis/Intake Clinical Team, you will provide high-quality assessment, intake, and crisis intervention services, ensuring culturally sensitive care. The role includes both mobile outreach and in-person support and involves participation in a 24/7 on-call service to provide continuous support. We strongly encourage applications from individuals who identify as Indigenous. As part of our commitment to providing culturally relevant care, candidates who self-identify as Indigenous will be prioritized in the hiring process. Education and Qualifications: We highly value life experience, work experience, and practical knowledge in supporting individuals with mental health and addictions. Equivalency will be heavily considered in place of formal education for candidates with significant relevant experience in the field. A clinical degree (Bachelor’s or higher) in Psychology, Social Work, Nursing, or a related field is considered an asset but not a strict requirement. Practical experience working with serious mental illnesses, typically gained with at least one (1) year of experience. Strong knowledge of Indigenous cultures, history, and the impact on health is essential. Indigenous language or a strong awareness of Indigenous languages is highly valued. Demonstrated ability to provide effective case management and crisis intervention, particularly in Indigenous contexts. Knowledge of mental illnesses and issues related to severe mental health conditions. Implement recommendations from the Indigenous Opioid Strategy in the region. Experience working with individuals struggling with addiction. Ability to work autonomously and within a multidisciplinary team in a rural setting. Excellent communication, organization, and interpersonal skills. Working knowledge of Microsoft Windows, Outlook, and data management software. A valid Ontario G or G2 driver’s license and reliable transportation. Willingness to work shifts, including evenings, weekends, and statutory holidays. Bilingual in French is an asset. Major Responsibilities: Act as a key support to Indigenous consumers by managing walk-in self-referrals and crisis situations in a culturally sensitive and professional manner. Respond to emergency department requests and provide crisis assessments as required. Serve as a shift manager for the B’saanibamaadsiwin team, handling referrals and crisis calls. Build and maintain relationships with key stakeholders, including First Nations communities and external partners. Participate in after-hours on-call crisis service and assist with implementing the agency’s 24/7 crisis support. Engage in community education and development activities. Salary Scale: $29.26 to $38.32 per hour, commensurate with qualifications and experience. Benefits: Optional enrollment in the Healthcare of Ontario Pension Plan (HOOPP), with contributions starting on the date of hire. Canadian Mental Health Association Muskoka-Parry Sound (CMHAMPS) is dedicated to fostering an inclusive, culturally safe workplace. We prioritize the hiring of Indigenous individuals for this position, recognizing the importance of providing services that respect and resonate with the traditions, cultures, and languages of the communities we serve. You are invited to submit your application by quoting competition 67-26 by 4:00pm on Monday, September 28, 2026, to: The Hiring Committee Canadian Mental Health Association, Muskoka-Parry Sound Branch 173-202 Manitoba Street Bracebridge, Ontario P1L 1S3 Telephone: (705) 645-2262 Online: CMHA MPS Careers Canadian Mental Health Association Muskoka – Parry Sound (CMHAMPS) is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace. Qualified consumers/survivors and/or family members are encouraged to apply. We retain all applications submitted for one year after the closing date of this posting for consideration in any future postings. As part of our commitment to Accessibility, if you wish this information in a different format, please contact our office at 705-645-2262 or email [email protected]. If you are contacted regarding a job opportunity, please let us know prior to the interview if you require accommodation. We thank all applicants but only those selected for an interview will be contacted.

Ce que vous ferez

The role involves providing intake, assessment, and crisis intervention services to Indigenous populations while serving as a shift manager for the clinical team. Responsibilities also include building relationships with community stakeholders and participating in a 24/7 on-call crisis service.

Exigences

Candidates should have practical experience in mental health and addictions, with a strong understanding of Indigenous cultures and history. A clinical degree is considered an asset, and a valid Ontario driver's license with reliable transportation is required.

Avantages

• Healthcare of Ontario Pension Plan (HOOPP)

Compétences indiquées

• crisis intervention · Souhaitée
• assessment · Souhaitée
• interpersonal skills · Souhaitée
• Mental Health Support · Souhaitée
• case management · Souhaitée
• Communication Skills · Souhaitée
• data management · Souhaitée
• Microsoft Outlook · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Crisis intervention
• Case management
• Mental health support
• Addiction support
• Cultural sensitivity
• Assessment
• Clinical documentation
• Stakeholder engagement
• Community education
• Microsoft Windows
• Outlook
• Data management
• Communication skills
• Interpersonal skills
• Autonomous work
• Quality Assessment
• Professionalism
• Valid Driver's License
• Cultural Responsiveness
• Compassion
• Mental Health
• Multilingualism
• Case Management
• Social Work
• Communication
• Community Education
• Crisis Intervention
• Data Management
• Emergency Departments
• Formal Learning
• French Language
• Psychology
• Interpersonal Communications
• Microsoft Outlook
• Nursing
• Prioritization
• Cultural Sensitivity

Domaines d’emploi

• Social Services
• Healthcare
• Government & Public Sector
• Intake Case Manager
• Clinical Case Manager
• Nursing Professionals
• Registered Nurses