hostel manager

Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work site environment Non-smoking Air conditioned Work setting Hotel, motel, resort Budgetary responsibility $100,001 - $500,000 Responsibilities Tasks Develop and implement policies and procedures for daily operations Recruit and hire staff Supervise staff Conduct performance reviews Negotiate with suppliers for the provision of materials and supplies Conduct training sessions Negotiate with clients for the use of facilities Perform front desk duties Prepare budgets and monitor revenues and expenses Prepare marketing plans Implement marketing activities Arrange for and oversee maintenance activities Enforce policies and procedures Address customers' complaints or concerns Assist clients/guests with special needs Establish work schedules Organize and maintain inventory Supervision 5-10 people Experience and specialization Computer and technology knowledge MS Word Central reservation system (CRS) MS Excel MS Office MS Outlook MS PowerPoint MS Windows Google Drive Additional information Security and safety Criminal record check Transportation/travel information Valid driver's licence Own vehicle Work conditions and physical capabilities Fast-paced environment Work under pressure Attention to detail Combination of sitting, standing, walking Large workload Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Initiative Team player Benefits Other benefits Free parking available Paid time off (volunteering or personal days)

The Hostel Manager is responsible for overseeing daily operations, including staff recruitment, supervision, and performance reviews. Key duties involve managing budgets, implementing marketing plans, and ensuring guest satisfaction through effective complaint resolution.

Candidates must have 2 to 3 years of experience and a non-university certificate or diploma of 1 to 2 years. Proficiency in MS Office and experience with Central Reservation Systems are required.

• Free Parking • Paid Time Off

• Service à la clientèleSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Staff Supervision
• Budgeting
• Recruitment
• Marketing Planning
• Inventory Management
• Customer Service
• Policy Implementation
• Supplier Negotiation
• Performance Reviews
• Front Desk Operations
• MS Office
• Central Reservation System

• Hospitality
• Management & Leadership
• Customer Service & Support

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Postuler avant le

28 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level