Customer Service Contract

How you will make an impact: You will be responsible for supporting operations by performing administrative tasks, such as data entry and filing. * Assist customers in person and on the phone/emails in a professional manner * Set up deliveries and book service calls * Process new contracts, create customer accounts * Contact Sales Representatives with walk-in or phone sales leads * Perform all routing duties including: making tickets for deliveries, printing routes, data entry when drivers return, enter and reconcile payments collected and other data entry tasks * Make accounts receivable collections and/or related calls, forward outstanding invoices as requested * Handle money, run the cash register and POS machine, balance cash, UEI payment transactions, reconcile and balance receipts, payment batches, cash, cheques, Moneris payments, petty cash, etc. * Restocking merchandise/products in the front lobby area * Make calls in relation to Accounts receivable and accounts payable (if required), to be able to discuss invoices, changes on accounts etc.

Provide professional customer support via phone, email, and in-person while managing administrative tasks like data entry and filing. Handle financial transactions, including cash register operations, payment reconciliation, and accounts receivable collections.

The candidate must be able to perform routing duties, process contracts, and manage customer accounts. Ability to handle money and interact professionally with sales representatives and customers is required.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Data Entry
• Customer Service
• Accounts Receivable
• Accounts Payable
• Cash Handling
• POS Operation
• Administrative Support
• Routing
• Filing
• Payment Reconciliation

• Customer Service & Support
• Administrative
• Finance & Accounting
• Logistics
• Retail

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine