Temporary Administrative Assistant Full-Time

Résumé du poste

The Administrative Assistant will manage daily branch operations, including answering customer inquiries, processing orders, and scheduling service calls. They will also support the team by maintaining accurate records, handling invoicing, and coordinating with drivers and technicians.

Détails du poste

Culligan Water Fort McMurray is looking for a dependable, organized, and customer-focused Temporary Administrative Assistant to join our team. This position is being filled on a temporary basis to provide coverage during an employee leave. The duration of the assignment is currently undetermined and may vary depending on operational requirements. The successful candidate will support the day-to-day operation of our branch and work closely with customers, drivers, service technicians, sales, warehouse, and management. The ideal candidate will be comfortable working in a fast-paced environment, managing multiple priorities, and providing a high level of customer service. Key Responsibilities * Answer incoming phone calls and respond to customer inquiries * Provide professional and friendly customer service by phone, email, and in person * Enter and process customer orders accurately * Schedule deliveries, service calls, installations, and other customer requests * Communicate with drivers and service technicians regarding daily work requirements * Prepare and process work orders, delivery documentation, and customer paperwork * Maintain accurate customer account information and records * Assist with invoicing, payments, filing, and general administrative duties * Monitor emails and ensure customer requests are directed to the appropriate team member * Follow up on outstanding customer requests and service issues * Assist with maintaining office supplies and branch documentation * Support other departments with administrative tasks as required * Work collaboratively with the office team to ensure daily responsibilities are completed Qualifications * Previous administrative, customer service, or office experience is preferred * Strong verbal and written communication skills * Strong attention to detail and accuracy * Good organizational and time-management skills * Comfortable working with computers, email, and Microsoft Office programs * Ability to learn new software and internal systems * Ability to prioritize multiple tasks in a fast-paced environment * Professional and respectful when dealing with customers and coworkers * Reliable attendance and punctuality * Ability to work independently while also contributing to a team environment Experience with dispatching, scheduling, customer account management, invoicing, or service-based businesses would be considered an asset. Position Details * Position: Temporary Administrative Assistant * Location: Culligan Water – Fort McMurray, Alberta * Employment: Temporary Full-Time * Schedule: Monday to Friday * Term: Temporary employee-leave coverage; duration currently undetermined We are looking for someone who takes ownership of their responsibilities, communicates effectively, and understands the importance of providing excellent service to both our customers and internal teams.

Ce que vous ferez

The Administrative Assistant will manage daily branch operations, including answering customer inquiries, processing orders, and scheduling service calls. They will also support the team by maintaining accurate records, handling invoicing, and coordinating with drivers and technicians.

Exigences

Candidates should have previous administrative or customer service experience and strong proficiency with Microsoft Office and computer systems. Excellent communication, organizational skills, and the ability to work in a fast-paced environment are essential for this role.

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Administrative Support · Souhaitée
• Souci du détail · Souhaitée
• record keeping · Souhaitée
• Communication · Souhaitée
• Microsoft Office · Souhaitée
• Saisie de données · Souhaitée
• scheduling · Souhaitée
• invoicing · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Administrative support
• Data entry
• Scheduling
• Dispatching
• Invoicing
• Microsoft Office
• Communication
• Time management
• Organizational skills
• Attention to detail
• Problem solving
• Record keeping
• Phone etiquette
• Order processing
• Office Supply Management
• Administrative Functions
• Account Management
• Management
• Customer Service
• Sales
• Warehousing
• Telephone Skills
• Punctuality
• Time Management
• Filing
• Prioritization
• Customer Inquiries
• Detail Oriented

Domaines d’emploi

• Administrative
• Customer Service & Support
• Logistics
• Administrative Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive