Coordinator, Premium Suites

POSITION: Premium Hospitality Coordinator DEPARTMENT: Premium Hospitality REPORTS TO: Manager, Premium Service ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned as required) * Answer suites phone line in a courteous and professional manner * Double-check all orders for accuracy; check all means of order placing to ensure all orders have been inputted * Input all post-event restocks, handle saving and sending final bills * Manage client requests, expectations and assist with any game day requirements related to these requests * Prepare and execute daily suites reports including for food and beverage orders * Prepare the Suite Notes for each event; assist in preparing all other paperwork for every game/event, including printing of signs and menus * Follow up with suite/loge/lounge seat holders on post event related issues (i.e. lost and found, complaints or requests) * Perform all clerical duties and provide administrative support for the department * Special projects as assigned * Work all Canucks game nights along with Concerts, and Special Events REQUIRED EXPERIENCE AND QUALIFICATIONS: * Minimum of 2 years of food and beverage experience, including experience with related office administrative procedures * Fine dining experience is preferred but not essential * Proactive, self-starter with the ability to stay one step ahead * Professional temperament, including the ability to remain calm under difficult circumstances * Solid team player with a strong customer service focus * Superior organizational and administrative skills and a demonstrated attention to detail * Excellent verbal and written communication skills, strong editing and proofing abilities, and the ability to deal effectively with individuals at all levels * Proven time management skills, with an ability to effectively establish and execute priorities in a dynamic and changing environment * Extensive computer knowledge, including MS Office * Able to work flexible event-based hours that includes evenings and weekends Vancouver, and its neighboring city Abbotsford, are two of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team. This position will remain open until filled

The Coordinator manages premium suite requests, handles food and beverage orders, and provides administrative support for game days and special events. They are responsible for executing daily reports, managing client expectations, and following up on post-event issues.

Candidates must have at least 2 years of food and beverage experience combined with office administrative procedures. Proficiency in MS Office and the ability to work flexible event-based hours, including evenings and weekends, are required.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Administrative Support
• Food and Beverage Management
• Time Management
• MS Office
• Communication Skills
• Organization
• Attention to Detail
• Clerical Duties
• Event Coordination
• Self-Starter
• Proofreading
• Professionalism
• Administrative Functions
• Editing
• Clerical Works
• Communication
• Creativity
• Detail Oriented

• Hospitality
• Food & Beverage
• Sports & Recreation
• Administrative
• Customer Service & Support
• Premium Services Coordinator
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine