Overnight Shift Supervisor - Tim Hortons Barrie ONroute

Résumé du poste

The Shift Supervisor supports management by monitoring daily employee activities, productivity, and ensuring smooth business operations. They are responsible for maintaining a safe, positive work environment while delivering exceptional customer service and adhering to company policies.

Détails du poste

HWY 400 NORTH 201 FAIRVIEW ROAD, BARRIE, ON L4N 9B1 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries, and our very own retail convenience outlet - ON Market. You won’t get this kind of experience anywhere else! What we offer: · Flexible hours/ shifts · $19.90 per hour · Overnight shift premium pay · Meal allowance provided during shifts · Benefits plan; Health and Dental coverage · Employer match Registered Retirement Savings Plan · Paid Training · Free uniforms · Safe, respectful and inclusive workplace The job: SHIFT SUPERVISOR’s primary purpose is to support management in monitoring the day-to-day activities of employees in aiding in monitoring productivity, responsibility for work and ensure that business runs smoothly, and we deliver exceptional customer service and create a positive and safe work environment for employees. Monitor, Plan and observe the day-today activities of employees, co-ordinates breaks, and keeps management informed of area activities and significant issues Creates and provides a safe and positive work environment free of harassment and violence Models company brand standards and adheres to all policies and SOP’s in a professional manner Completes opening, daily and closing procedures/checklist in accordance with company policies Follows all company cash handling policies and always maintains proper security of cash, and voids transaction as needed Resolves customer complaints in a manner consistent with policy and with customer satisfaction in mind Practices excellent food safety and sanitation practices and complies with all H&S standards Places and receives product along with performing monthly inventory Deliver training in different brands for new employees Respond to guest injuries and property damage, complete reports and record timely to HUB/IFM New Position: No Backfill Position: Yes Reliable transportation is required as our plazas are located on the 401/ 400 highways, and public transportation is not available. Who you are matters: While previous experience working in restaurants, food service or retail as a cashier, barista, food prep, customer service/sales associate or team member is always great, the most important thing is who you are! Your values are like our values – Teamwork, Accountability, Agility, Innovation, Integrity & Community Partnership – these are the things that exemplify the positive customer-first culture we are building at ONroute. “Every Customer – Every Time”: this will make us a Great Place to Work for our team members. About us: ONroute is the proud operator of 23 convenient plazas located along Highways 400 and 401. Our locations are designed to provide travellers with fresh and exciting food and beverage options, gas, and other amenities that improve their travel experience. At ONroute, we strive to be more than just the next highway stop, and are here to anticipate, meet, and exceed the needs of Ontario’s travellers with a customer-obsessed team driven to deliver excellence. ONroute committed to a diverse and inclusive workplace for all. We have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and applicants. Accommodations during the application process are available upon request. ONroute is an equal opportunity employer that is committed to having a diverse, equitable, and inclusive workplace for all. We value team members with diverse backgrounds and experiences, as we believe it makes our company a better place to work and for our customers to experience. We welcome all applicants and offer reasonable accommodations for people with disabilities upon request throughout the hiring process. ONroute is recognized under the Temporary Foreign Worker Program’s Recognized Employer Pilot (REP)

Ce que vous ferez

The Shift Supervisor supports management by monitoring daily employee activities, productivity, and ensuring smooth business operations. They are responsible for maintaining a safe, positive work environment while delivering exceptional customer service and adhering to company policies.

Exigences

Previous experience in restaurants, food service, or retail is considered an asset but not strictly required. Candidates must have reliable transportation and demonstrate values aligned with teamwork, accountability, and integrity.

Avantages

• Flexible hours • Overnight shift premium pay • Meal allowance • Health coverage • Dental coverage • Registered Retirement Savings Plan • Paid training • Free uniforms

Compétences indiquées

• Service à la clientèle · Souhaitée
• Training · Souhaitée
• Salubrité alimentaire · Souhaitée
• Manipulation d’argent · Souhaitée
• Sanitation · Souhaitée
• Team Leadership · Souhaitée
• Gestion des stocks · Souhaitée
• Conflict Resolution · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Team leadership
• Customer service
• Cash handling
• Inventory management
• Food safety
• Sanitation
• Training
• Conflict resolution
• Productivity monitoring
• Policy compliance
• Cash Handling
• Workplace Inclusivity
• Property Damage
• Professionalism
• Accountability
• Management
• Customer Service
• Food Services
• Sales
• Food Safety And Sanitation
• Food Preparation
• Innovation
• Customer Complaint Resolution
• Teamwork

Domaines d’emploi

• Hospitality
• Food & Beverage
• Retail
• Management & Leadership
• Customer Service & Support
• Cover Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers