Pharmacy Assistant

Résumé du poste

The Pharmacy Assistant supports specialty pharmacy workflows including prescription intake, benefit verification, and prior authorization. They also manage claims, inventory, and documentation to ensure compliance with safety and audit standards.

Détails du poste

Job Details This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business. This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment. Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail. Supports specialty pharmacy workflows across prescription intake, benefit verification, claims follow-up, prior authorization support, and fulfillment activities using established procedures. Coordinates required documentation and daily handoffs for prior authorization, clinical review, and related operational requests within defined timelines. Reviews claims, orders, refill activity, shipment details, and inventory information to identify routine discrepancies and complete approved corrective actions. Tracks backorders, substitutions, replenishment updates, and product availability issues to support continuity of pharmacy operations. Documents workflow activity, issue resolution steps, and required records accurately to maintain traceability and compliance with privacy, safety, and audit standards. Communicates workflow status, missing information, and routine operational issues to pharmacists, technicians, payers, service teams, and other approved contacts. Shares standard process guidance with peers and newer team members and supports updates to checklists, templates, or workflow notes after review and approval. Education: High school diploma/GED or equivalent experience required. Work Experience: 2+ years of experience in pharmacy support, healthcare operations, claims processing, medication access, fulfillment support, or a related operational environment required. Certifications: Certification in pharmacy technician practice, or equivalent preferred. Schedule Full time Accessibility Policy Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment. Affiliated Companies Affiliated Companies: Innomar Strategies Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Ce que vous ferez

The Pharmacy Assistant supports specialty pharmacy workflows including prescription intake, benefit verification, and prior authorization. They also manage claims, inventory, and documentation to ensure compliance with safety and audit standards.

Exigences

Candidates must have a high school diploma or GED and at least two years of experience in pharmacy support or healthcare operations. A pharmacy technician certification is preferred.

Avantages

• Medical care • Dental care • Vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs

Compétences indiquées

• Compliance · Souhaitée
• Communication · Souhaitée
• Gestion des stocks · Souhaitée
• Process Improvement · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Pharmacy support
• Healthcare operations
• Claims processing
• Medication access
• Fulfillment support
• Prescription intake
• Benefit verification
• Prior authorization
• Clinical review
• Inventory management
• Compliance
• Data documentation
• Communication
• Process improvement
• Pharmacy Operations
• Workflow Management
• Auditing
• Checklists
• Claims Processing
• Commercialization
• Optometry
• Traceability
• Innovation
• Infertility
• Inventory Management System
• Medical Prescription
• Mentorship
• Operations
• Pharmaceuticals
• Caregiving
• Timelines
• Templates
• Behavioral Health

Domaines d’emploi

• Healthcare
• Customer Service & Support
• Administrative
• Pharmacy Assistant
• Pharmacy Aide
• Pharmaceutical Technicians and Assistants
• Pharmacy Aides