Accounts Coordinator

Charger Logistics is a world class asset-based carrier. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo. Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are seeking a well-rounded individual able to work in a fast-paced environment to join the dispatch operations team at the company’s office in Brampton, ON. Job Duties: Coordinate, track and trace all shipping and handling requests with customers and suppliers in support of a customer specialized project. Manage customer expectations and provide exceptional customer service. Ensure customer commitments are met, working with internal teams and executing operational tasks as needed. Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions. Maintain a database of clients, prospects, partners and vendors. Provide Customers with timely updates of all shipments. Assign shipments to internal business units. Report weekly KPIs top Clients and Supervisor. Coordinate prospect, sales and current customer meetings working closely with VP of Sales/CS. Develop relationship with Clients to Expand business. 2+ years of trucking industry and/or dispatch experience is an asset. Demonstrated ability to manage high-stress situations calmly and effectively. Demonstrated ability to actively manage multiple, concurrent projects. Knowledge of Department of Transportation (DOT) rules and regulations preferred. Positive attitude with good people skills. Good command of MS Office (Excel and Word) with an ability to quickly learn new software. Competitive Salary Healthcare Benefit Package Career Growth

Coordinate, track, and trace shipping requests while managing customer expectations and providing exceptional service. Collaborate with internal teams to execute operational tasks, maintain client databases, and report weekly KPIs.

Requires 2+ years of trucking or dispatch experience and a demonstrated ability to manage high-stress situations. Proficiency in MS Office and knowledge of DOT rules and regulations are preferred.

• Healthcare Benefit Package • Career Growth

• Service à la clientèleSouhaitée
• Gestion de projetSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Dispatch
• Customer Service
• Logistics
• Transportation
• Data Management
• Communication
• Problem Solving
• MS Office
• Excel
• Word
• Project Management
• Relationship Management
• KPI Reporting
• Stress Management
• Sales Prospecting
• Positivity
• Track And Trace
• Quick Learning
• Microsoft Excel
• Sales
• Key Performance Indicators (KPIs)
• Operations

• Logistics
• Customer Service & Support
• Transportation
• Administrative
• Special Accounts Coordinator
• Logistics Coordinator
• Transport Clerks
• Logisticians

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine