Operations Associate

This posting is for an existing position that is currently vacant. About Cidel Cidel is a Canadian-based global private bank and asset manager. We help high net worth individuals, families and institutions protect and grow their wealth. Our expertise spans three well-integrated service areas: Asset Management, Planning, Structuring & Trust, and Specialized Banking We are a unique firm in the way we combine the scale and capability of a large global bank, with the continuity and genuine commitment to service of a boutique firm. Job Purpose To assist in day-to-day responsibilities in operations team. This will include but is not limited to administration of custody relationships and ensuring that the custodian’s records are updated and correct and are allocated to the appropriate client. KEY AREAS OF ACCOUNTABILITY Reconciliation between custodian and internal database Daily matching of cash balances between custodian accounts and internal database Instruct custodian to move cash to/from bank account daily Provide comprehensive explanations for all outages Allocation of dividends, interest, any other income and process the Corporate Actions Solving outages through collaboration with other operations employees, trading department, and custodian operations employee Submit cash reconciliation reports to custodian auditors monthly Communication with other departments: Communicate any problems with partners, relationship management and all other internal and external sources Respond to questions presented by Client Relationship Manager US$ Source Income Reconciliation: Year end and monthly reconciliation Entering FX account transactions and allocating dividends and income, as requested Cash Holdings Reconciliation: Reconcile holdings between custodian and internal database monthly Daily reconciliations, identify outages and correct as necessary Pricing Update Account Opening Procedure: Open/close custodians Proof monthly statements Monitoring, reviewing and balancing account activities Provide feedback/communication regarding status of custodian relationships and all other significant information. Review fees and research/resolve all custody inquires Backup team member and department in general Periodic review and update of custodian and broker standard settlement instructions Monitor trades and review reports to investigate and resolve unmatched and failed trades Tax Prepare and audit tax packages Proofing data Prepare and audit T3, T5, T5008, and NR4 Error account maintenance and tracking: Entry of all authorized error account transactions Collection of error account authorization forms Monthly reconciliation of error account balances FX profit & loss tracking: Calculating FX profits and losses upon clears by cash management Reporting total monthly profits for clearing purposes Qualifications and Skills Complete audit and statement requests KEY COMPETENCIES REQUIRED FOR THIS POSITION (abilities, skills, and behaviours) Strong problem-solving skills Strong Excel skills and a good understanding of IT solutions Attention to detail Persistence Ability to communicate problems and solutions General understanding of investment operations environment Credentials And Experience Requirements. Undergraduate degree 2 years of experience in finance industry CSC preferred Salary - $65,000-$70,000 annually, depending on experience and qualifications Work Authorization: Candidates must be legally authorized to work in Canada. Please apply via Bamboo Please note that artificial intelligence (AI) tools may be used during the recruitment process to assist in screening, assessing, or selecting applicants. All AI assisted evaluations are conducted in accordance with applicable privacy and employment standards. We welcome applications from individuals of all abilities, backgrounds, and experiences. Reasonable accommodations are available on request for candidates taking part throughout the hiring process to support equitable access and participation. Only successful candidates will be contacted.

The Operations Associate will assist in day-to-day responsibilities within the operations team, including the administration of custody relationships and ensuring accurate records. Key tasks include reconciliation of accounts, communication with other departments, and processing corporate actions.

Candidates should have an undergraduate degree and at least 2 years of experience in the finance industry, with a preference for those holding a CSC certification. Strong problem-solving skills and proficiency in Excel are essential for this role.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Problem-Solving
• Excel
• Attention To Detail
• Persistence
• Communication
• Investment Operations

• Finance & Accounting
• Management & Leadership

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Postuler avant le

15 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level