Cast Leader Kelowna

Résumé du poste

The Cast Leader assists the management team in directing daily operations and coordinating staff activities to ensure high-quality guest experiences. They are also responsible for facilitating in-house training and providing performance feedback to the management team.

Détails du poste

What you will do: Cast Leader Cineplex’s Cast Leaders are an integral part of the team who provide an exceptional experience to each and every guest. The Cast Leader’s primary responsibilities are to maintain a motivational and positive work environment while working alongside their peers to ensure all standards, policies and procedures are followed. If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you! In this role, your responsibilities include (but are not limited to): Assist the management team in directing and coordinating Cast activities to consistently exceed Guest expectations Facilitate all in-house training, be dedicated to consistent training efforts, and provide feedback to management about Cast performance Qualifications: This role may be a perfect fit for you if: You have a minimum of 6 months tenure with no active discipline You are cross-trained in all building offerings: core concession, floor, RBOs, box office You have demonstrated leadership skills and the ability to encourage others to perform at a high level You consistently deliver the highest quality of guest service and have the ability to lead those behaviors in others Cast Leaders must be available to work at times that are critical to the needs of the business Interested applicants must complete a certification process designed to evaluate Cineplex job knowledge and presentation skills in order to be considered a Cast Leader. Additional Information: As an employee, you’ll enjoy: Tuition Assistance Employee Assistance Program Flexible Hours Discounted Food and Beverages on Shift Opportunities to Grow & more! Inclusion & Diversity Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. Accessibility We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [email protected]. While we appreciate all interest, only those candidates selected for an interview will be contacted. Wage ($): 18.75CAD

Ce que vous ferez

The Cast Leader assists the management team in directing daily operations and coordinating staff activities to ensure high-quality guest experiences. They are also responsible for facilitating in-house training and providing performance feedback to the management team.

Exigences

Candidates must have at least 6 months of tenure with the company and be cross-trained in all building offerings including concession, floor, and box office. Demonstrated leadership skills and the ability to encourage others to perform at a high level are required.

Avantages

• Tuition Assistance • Employee Assistance Program • Flexible Hours • Discounted Food and Beverages

Compétences indiquées

• Training · Souhaitée
• Leadership · Souhaitée
• Communication · Souhaitée
• Conflict Resolution · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Leadership
• Guest Service
• Training
• Communication
• Conflict Resolution
• Team Coordination
• Performance Management
• Operational Compliance
• Energetic
• Motivational Skills
• Management
• Customer Service
• Employee Assistance Programs
• Innovation
• Presentations
• Coordinating

Domaines d’emploi

• Hospitality
• Retail
• Customer Service & Support
• Management & Leadership
• IT Lead
• Hospitality Operations Supervisor
• Manufacturing Managers
• General and Operations Managers