Lead Customer Service Representative

Store 6002317: 500 Topsail Road, ST. JOHN'S, Newfoundland and Labrador A1E 2C2 Lead Customer Service Representative AS A LEAD CUSTOMER SERVICE REPRESENTATIVE, YOU WILL ENJOY: • MEDICAL, VISION, DENTAL, & LIFE INSURANCE/LONG TERM DISABILITY • FLEXIBLE SCHEDULES • LARGE, STABLE EMPLOYER • OPPORTUNITIES FOR FAST CAREER ADVANCEMENT • TASK VARIETY • WEEKLY PAY • NIGHT SHIFT PREMIUM • EMPLOYEE DISCOUNT • SCHOLARSHIP PROGRAM • YEARS OF SERVICE RECOGNITION PROGRAM • CORPORATE DISCOUNT PROGRAM; YOUR KEY RESPONSIBILITIES: YOU WILL ASSIST THE STORE MANAGER AND THE ASSISTANT MANAGER WITH ADMINISTRATIVE TASKS. YOU WILL GREET CUSTOMERS, RUN THE CASH REGISTER, MAKE PURCHASE SUGGESTIONS AND SOMETIMES WORK WITH OUR FOOD PROGRAM. THERE IS NEVER A DULL MOMENT AS YOU WILL BE WORKING AROUND THE STORE (INSIDE AND OUT) IN MANY DIFFERENT AREAS TO HELP MAINTAIN OUR HIGH STANDARDS FOR STORE APPEARANCE AND PROVIDE FAST AND FRIENDLY SERVICE TO OUR CUSTOMERS. YOU WILL INTERACT WITH MANY CUSTOMERS DAILY, ALL WHILE WORKING IN A FUN, ENERGETIC ENVIRONMENT ACCOMPLISHING DAILY TASKS AROUND THE STORE! WHAT WE ARE LOOKING FOR: • CUSTOMER SERVICE • COMMUNICATION AND FRIENDLY CONVERSATION • PERFORMING AT A QUICK PACE WHILE HAVING FUN • WORKING AS PART OF A TEAM TO ACCOMPLISH DAILY GOALS • COMING UP WITH GREAT IDEAS TO SOLVE PROBLEMS • THINKING QUICKLY AND OFFERING SUGGESTIONS GREAT IF YOU HAVE: • CUSTOMER SERVICE SKILLS • SUPERVISORY EXPERIENCE • MOTIVATION TO ADVANCE IN YOUR CAREER! • WILLINGNESS TO LEARN AND HAVE FUN! COUCHE-TARD/CIRCLE K VALUES DIVERSITY AND INCLUSION AND AIMS TO CREATE A SAFE, ACCESSIBLE AND REWARDING WORKPLACE THAT SHOWCASES THE UNIQUE CONTRIBUTION OF OUR EMPLOYEES TO THE SUCCESS OF OUR BUSINESS. AS AN EMPLOYER, WE ARE COMMITTED TO EMPLOYMENT EQUITY, WE ENCOURAGE A WIDE VARIETY OF APPLICATIONS TO ENSURE THAT WE HAVE A DIVERSE WORKFORCE THAT IS REPRESENTATIVE OF THE CUSTOMERS AND THE COMMUNITIES WE SERVE. ACCOMMODATIONS ARE AVAILABLE UPON REQUEST FOR APPLICANTS WHO PARTICIPATE IN ALL ASPECTS OF THE SELECTION PROCESS.

The Lead Customer Service Representative will assist the store manager and assistant manager with administrative duties, greet customers, operate the cash register, and make purchase suggestions. Responsibilities also include working with the food program and maintaining high standards for store appearance both inside and outside the location.

Candidates must possess strong customer service and communication skills, be capable of performing tasks at a quick pace while maintaining a positive attitude, and work effectively as part of a team to meet daily goals. Desired attributes include supervisory experience and a strong motivation for career advancement.

• Medical Insurance • Vision Insurance • Dental Insurance • Life Insurance • Long term Disability • Flexible schedules • Night shift premium • Employee discount • Scholarship program • Years of service Recognition program • Corporate discount program

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Communication
• Friendly Conversation
• Quick Pace Performance
• Teamwork
• Problem Solving
• Quick Thinking
• Administrative Tasks
• Cash Register Operation
• Sales Suggestion
• Food Program Operation
• Store Appearance Maintenance

• Retail
• Customer Service & Support
• Administrative
• Management & Leadership

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine