Clerk-Receptionist (Bilingual - English/French)

Résumé du poste

The role involves receiving visitors, answering phone calls, and providing information and direction to clients and the public. Key duties include maintaining filing systems, performing data entry, and managing office supplies.

Détails du poste

Job Description Division: Children and Social Services Department: Community Well-Being Initial Reporting Location: 199 Larch Street Job Status: Permanent Position (Bilingual - English/French) Number of Vacancies: 1 Union Affiliation: CUPE 4705 Inside Unit Hours of Work: 70 hours bi-weekly Shift Work Required: No Range of Pay: Group 6 - $28.02 to $32.94 per hour The start date will follow the selection process. Main Function: Receive persons in office, answer telephone calls, provide information and direction as required. Characteristic: Under the direct supervision of the the Co-ordinator of Children and Social Services Administration. Duties Respond to general enquiries from clients, the general public and agencies and refer to appropriate contacts. Keep records as required. Arrange appointments and meetings as required. Receive, pick-up, file and/or distribute documents as required. Maintain filing system. Perform keyboarding and data entry. Organize, maintain and keep an inventory of stock forms and other office supplies. Review case files for retention of materials for archives and destroy outdated material as directed. Acquaint new employees and students with the Clerk-Receptionist job functions as required. Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein. Perform other related duties as required. Note: The above duties are representative of a typical position and are not to be construed as all inclusive. Qualifications Education and Training: Successful completion of Secondary School (Grade XII) Education. Experience Six (6) months up to and including twelve (12) months of related experience. Other Requirements Satisfactory keyboarding skills (minimum 40 words per minute). Ability to demonstrate interpersonal skills in dealing with the public in a courteous and effective manner. Demonstrate and proven ability related to microcomputer software and administrative systems (e.g. file maintenance, word processing, information input and retrieval). Excellent use of English; verbally and in writing. French verbal skills and a good working knowledge of written French is required. Satisfactory health, attendance and former employment history. Physical capability to operate a vehicle safely, possession of a valid driver’s licence and an acceptable driving record, will be considered an asset. Competencies: (click to view) Competency Library - Level 1 Proficiency Notice to Job Applicants: Definition of "Assets" on Job Postings - A number of Job Postings will contain items described as "assets" under the Qualifications heading. By way of definition, assets are qualifications which are not required but are deemed to enhance performance and therefore considered in the recruitment process. This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity. Development opportunity range of pay: $27.48 to $31.74 per hour. The successful candidate will be paid at the reduced range until the minimum qualifications have been met. How To Apply If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online. We must receive your resume before 11:59 p.m. on Thursday, September 17, 2026. For those providing a French language resume, please also include an English version. Click on the Apply for Job button. Follow the step by step application process. Ensure you attached a cover letter and resume. Acceptable file types are: .doc .docx .txt .pdf .rtf Once completed, review your application and click on the Submit button. Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile. All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager. Live outside Canada or new to Canada? The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca) Contact Us For technical difficulties, issues, questions or accommodations with an application made online email [email protected]

Ce que vous ferez

The role involves receiving visitors, answering phone calls, and providing information and direction to clients and the public. Key duties include maintaining filing systems, performing data entry, and managing office supplies.

Exigences

Candidates must have a high school diploma and 6 to 12 months of related experience. Proficiency in both English and French, along with a minimum keyboarding speed of 40 words per minute, is required.

Compétences indiquées

• Service à la clientèle · Souhaitée
• interpersonal skills · Souhaitée
• Saisie de données · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Bilingual English/French
• Keyboarding
• Data Entry
• File Maintenance
• Word Processing
• Interpersonal Skills
• Administrative Systems
• Customer Service
• Information Retrieval
• Office Management

Domaines d’emploi

• Administrative
• Government & Public Sector
• Social Services
• Customer Service & Support