Engagement Specialist

Résumé du poste

The Engagement Specialist will co-develop and implement engagement plans to involve residents and partners in shaping the City's strategic and annual plans. The role focuses on building community trust, increasing transparency, and producing accessible reports on engagement results.

Détails du poste

The City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be “The Healthiest Small City in the World,” with five key priorities to be a City for People, a Resilient City, a Vibrant City, a Connected City and a Prosperous City. The Office of the Deputy Chief Administrative Officer is looking for a temporary full time Engagement Specialist to join its team for approximately one (1) year. Reporting to the Manager, this role sits within the Civic Engagement and Communications Division and offers an excellent opportunity for an experienced engagement specialist looking to join a new and growing team. The successful candidate will support public processes that build trust with community, increase transparency, and improve access to government. This role is part of a strong team with a service-driven culture where each day presents fresh challenges and opportunities to tangibly impact the lives of City of North Vancouver’s residents, businesses, partners and visitors. We are seeking an engagement practitioner with demonstrated skills in public process design, convening and facilitation, participatory research including quantitative and qualitative analysis, digital engagement and a commitment to collaborative and peer-based learning and coaching. In this role, you will co-develop and help implement engagement plans for staff teams, provide guidance and support on meaningful strategies and tactics for involving residents, partners and interest holders in shaping and realizing the City’s strategic and annual plans, as well as ongoing initiatives to build trust and improve the quality and reach of public participation. You will also help develop clear and accessible reports on the results of engagement processes. Your qualifications include a degree in one of the following areas; Planning, Communications, Community Development, Public Policy or a related discipline. You will have considerable experience in an engagement and/or community relations position in a government or intergovernmental setting, and/ or an equivalent combination of training, education and experience including developing and implementing engagement plans on complex initiatives. Certification in facilitation and/ or the International Association of Public Participation and a commitment to working with equity-deserving communities are assets. Your strategic communication skills include excellent written and spoken communication, issues management and understanding of community and partner relationships. For temporary full-time positions of eight (8) months or longer, a City employee who is successful on the posting will have the right to revert to their former position. Salary: $49.35 to $58.32 per hour (Pay Grade 26 - 2026 rates) Hours of Work The City of North Vancouver currently works on a compressed work schedule of 8:30 am to 5:00 pm, Monday to Friday, with one scheduled day off (Monday or Friday) approximately every three-week scheduling cycle. If you are passionate about making the City of North Vancouver an even greater place to live, work and play, apply on-line through the Career Portal at www.cnv.orgby October 1, 2026. We are committed to being an inclusive employer—one that reflects the diversity of our community and values the unique contributions of each person. Guided by our core values and Council’s vision for an open and inclusive city, we work to create respectful, safe, and accessible workplaces. We regularly review and improve our hiring practices to help identify and remove barriers. Through ongoing learning, we continue to address any that remain.

Ce que vous ferez

The Engagement Specialist will co-develop and implement engagement plans to involve residents and partners in shaping the City's strategic and annual plans. The role focuses on building community trust, increasing transparency, and producing accessible reports on engagement results.

Exigences

Candidates need a degree in Planning, Communications, Community Development, Public Policy, or a related field along with considerable experience in government community relations. Certification in facilitation or IAP2 and a commitment to equity-deserving communities are considered assets.

Compétences indiquées

• Facilitation · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Public Process Design
• Convening
• Facilitation
• Participatory Research
• Quantitative Analysis
• Qualitative Analysis
• Digital Engagement
• Strategic Communication
• Issues Management
• Community Relations
• Report Writing
• Stakeholder Engagement

Domaines d’emploi

• Government & Public Sector
• Administrative
• Management & Leadership
• Social Services
• Consulting