Police Information Liaison

Position Information Title Police Information Liaison Job Status Temporary Full Time Position Overview The City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be “The Healthiest Small City in the World”, with five key priorities to be a City for People, a Resilient City, a Vibrant City, a Connected City and a Prosperous City. Police Support Services is looking for Police Information Liaisons (Front Counter) to work at the RCMP Detachment. The department is currently recruiting for a temporary full-time position for approximately one year. Responsibilities In this dynamic role serving the community of North Vancouver and supporting the RCMP, you will be at the heart of our front-line customer service efforts. You will create police files, process various clerical assignments and found property, take non-criminal fingerprints, operate various RCMP computer applications, and handle cash. You will provide information and assist the public, both in person at the Front Counter and on the phone, including providing guidance to the community by explaining rules, regulations and procedures. You will also be a crucial part of our communication hub, answering and directing calls for the Detachment’s main phone line while providing essential clerical support to several operational areas at the Detachment. Requirements As an ideal candidate, you bring several years of customer service and clerical experience. You have a keen eye for detail and the ability to complete assignments with speed and accuracy. Your style is courteous, firm and tactful when dealing with the public. While related experience, especially in a law enforcement environment, is an asset, your passion and commitment to community service will be a significant advantage. Computer skills along with the ability to keyboard at a net speed of 40 words per minute may be tests required to complete to demonstrate the applicable skills and knowledge. Compensation $32.88 to $38.65 per hour (Pay Grade 16 – January 2026 rates) Hours of Work This position is either scheduled five 7-hour shifts or four 8.75 hour shifts per week. Shifts are scheduled on Monday-Saturday. Additional Information You will be required to obtain and maintain an RCMP security clearance as a condition of ongoing employment. In order to obtain a RCMP security clearance, you must have Canadian Citizenship or Permanent Resident status and have resided in Canada for the past five years. For temporary full-time positions of eight (8) months or longer, a City employee who is successful on the posting will have the right to revert to their former position. How to Apply If you are passionate about making the City of North Vancouver an even greater place to live, work and play, apply on-line through the Career Portal at www.cnv.org by Sunday, September 6, 2026. We are committed to being an inclusive employer—one that reflects the diversity of our community and values the unique contributions of each person. Guided by our core values and Council’s vision for an open and inclusive city, we work to create respectful, safe, and accessible workplaces. We regularly review and improve our hiring practices to help identify and remove barriers. Through ongoing learning, we continue to address any that remain. We welcome applications from all qualified candidates. If you need an accommodation during the selection process, or are having trouble completing or submitting your application, please contact us at [email protected]. We’re here to support your full participation. Thank you for your interest in the City of North Vancouver. We respectfully acknowledge that we live and work on the traditional and unceded territories of the Sḵwx̱ wú7mesh Úxwumixw (Squamish Nation) and səlilwətaɬ (Tsleil-Waututh Nation). The City of North Vancouver is committed to Reconciliation with these Nations, who have lived on these lands since time immemorial. Posting Detail Information Posting Number 2026-0094 Job Open Date 08/21/2026 Job Close Date 09/06/2026 Special Instructions to Applicants

Serve as the primary point of contact at the RCMP Detachment front counter, providing information and guidance to the public. Perform clerical duties including creating police files, processing found property, and taking non-criminal fingerprints.

Candidates should have several years of customer service and clerical experience with a typing speed of at least 40 wpm. Must be a Canadian citizen or Permanent Resident to obtain the required RCMP security clearance.

• Service à la clientèleSouhaitée
• Souci du détailSouhaitée
• Manipulation d’argentSouhaitée
• CommunicationSouhaitée
• Saisie de donnéesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Clerical Experience
• Data Entry
• Cash Handling
• Communication
• Keyboarding
• Attention To Detail
• Conflict Resolution
• Information Management

• Government & Public Sector
• Security & Safety
• Customer Service & Support
• Administrative

Expérience minimale

2+ ans

Postuler avant le

23 sept. 2026

Langue de l’offre

anglais

Heures de travail

35 heures par semaine

Niveau d’expérience

Entry level