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Diningroom Supervisor - Willowbend Retirement

Offre en anglais

The Diningroom Supervisor is responsible for the overall operation of the dining room, including staff training, scheduling, and ensuring high-quality service for residents. They must coordinate dining and catering services while maintaining inventory and enforcing safety and sanitation policies.

  • Sur place
  • Ottawa, ON
  • Publié 5 août 2026
  • Postuler avant le 10 sept. 2026
  • 1 poste

Résumé du poste

Willowbend Retirement Community - Diningroom Supervisor Existing Vacancy Riverstone Retirement Communities is a locally owned and operated company. We believe that everyone deserves to live a meaningful, engaged, and joyful life. We strive to ensure our residents live comfortably and with dignity in a safe and happy environment. Riverstone offers a highly respected, full continuum of care to its residents with a variety of lifestyle options to best suit their needs-from Independent, Assisted living, and Memory Care. Allowing each resident the freedom to live their best life. Our valued employees work in an environment that fosters job satisfaction, respect, responsibility, loyalty, and personal growth. We are looking for positive, caring team members who want to make a difference in the lives of seniors. More than just Senior Living. It's a new life. QUALIFICATIONS: Education: Recent Safe Food Handlers certificate issued by Public Health Background: Previous dining room server or dining room management experience, preferably in a retirement residence Familiar with Canada’s Food Guide to Healthy Eating, Hazardous Analysis Critical Control Point (HACCP), WHMIS, Health and Safety and Sanitation Code Personal Requirements: · Work as part of a team Demonstrated leadership, supervisory and organizational skills, creativity and high motivation.· Keen interest in working with seniors Ability to lift heavy objects and stand and walk short distances throughout the shift. Ability to tolerate heat from kitchen area. FUNCTIONS: Provide direction and on-site service training to departmental staff; Overall operation of the dining room;· Significant patience and tact is required in dealing with Residents and family requests; Co-ordinate dining room and catering services with other departments as required; Establish, implement and enforce dining room policies and procedures with the approval of the Chef Manager and General Manager; Plan, organize, direct and supervise the activities of the dining room operations to ensure the provision of a high standard of quality service to Residents and guests; Creating and updating server schedule; working with Chef to optimize labour costs while providing and maintaining excellent service standards; Maintain an appropriate inventory of supplies (china, table linens, etc.) necessary for the efficient operation of the dining room according to the facility's standards; Instruct the dining room staff in the proper use of equipment, cleaning supplies and cleaning techniques in the dining room; Maintain excellent deportment of service staff including, but not limited to uniforms, interactions with residents and guests, organization and productivity; Maintain and update dietary status of all residents, observing which are signed out, on isolation, in hospital, etc.; Maintain accurate seating charts for dining rooms and update as needed; Working with the Chef, responsible for training and development of new service staff as well as other staff that impact the dietary dept; Create and continually evaluate shift routines and cleaning schedules for all service staff; Overall cleanliness and organization of dining rooms and satellite kitchens; Working to ensure proper staff coverage for employee absences; Assist in planning and preparation of special events and private functions. Riverstone Retirement is committed to being an Equal Opportunity Employer. Please advise in advance if you require any accommodation during the application or selection process. Any information you send us will be handled professionally, respectfully and in complete confidence. While we thank all candidates for their interest, only those selected for further consideration will be contacted.

Ce que vous ferez

The Diningroom Supervisor is responsible for the overall operation of the dining room, including staff training, scheduling, and ensuring high-quality service for residents. They must coordinate dining and catering services while maintaining inventory and enforcing safety and sanitation policies.

Exigences

Candidates must possess a recent Safe Food Handlers certificate and have previous experience in dining room management or service. Strong leadership, organizational skills, and the ability to work effectively with seniors are essential for this role.

Compétences indiquées

  • Service à la clientèleSouhaitée
  • LeadershipSouhaitée
  • Salubrité alimentaireSouhaitée
  • CommunicationSouhaitée
  • Gestion des stocksSouhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

  • Dining room management
  • Staff supervision
  • Leadership
  • Organizational skills
  • Food safety
  • Inventory management
  • Customer service
  • Scheduling
  • Training and development
  • Communication
  • Conflict resolution
  • HACCP
  • WHMIS
  • Sanitation
  • Tactfulness
  • Patience
  • Organizational Skills
  • Lifting Ability
  • Service Standards
  • Planning
  • Assisted Living
  • Management
  • Cleanliness
  • Public Health
  • Training And Development
  • Creativity
  • Hazard Analysis And Critical Control Points (HACCP)
  • Linens
  • Operations
  • Senior Living
  • Workplace Hazardous Materials Information Systems

Domaines d’emploi

  • Hospitality
  • Food & Beverage
  • Management & Leadership
  • Social Services
  • Retirement Advisor
  • Restaurant / Food Service Supervisor
  • Restaurant Managers
  • First-Line Supervisors of Food Preparation and Serving Workers

Renseignements supplémentaires

Formation minimale
Diplôme professionnel
Expérience minimale
2+ ans
Postuler avant le
10 sept. 2026
Langue de l’offre
anglais
Heures de travail
40 heures par semaine