Temporary Parts Counter

Résumé du poste

The role involves assisting with counter parts sales, providing excellent customer service, and maintaining an orderly parts department. Responsibilities also include entering orders into the ERP system, packing and shipping orders, and supporting service technicians with required parts.

Détails du poste

Any salary estimation specified in this job board may or may not be aligned with our organization’s pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details! Job Title: Parts Counter Location: CAMUS Hydronics (Mississauga, Ontario) Basic Function: To assist with the counter parts sales and customer service. Essential Duties: * Sells products and/or services to customers. * Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with. * Assist in keeping parts department clean and orderly. * Provide service technicians with parts as required. * Enter order into ERP System. * Packing and shipping order and cutting refractories * Uses company equipment and resources safely and proficiently. * Follow up on shortages and expedites. * Treat customers fairly, with honesty and demonstrate our commitment to superior customer service and ethical business practices. * Basic computer skills. * Good organizational skills. * Maintain positive relationships with customers, other employees and owners. * Be on time, flexible and available for scheduling. * Demonstrate an interest in growing the parts business. Other Duties: As assigned by the supervisor. Internal Contacts: Contacts required as a regular part of daily duties involving work of non-controversial nature. External Contacts: Supplier and customers Education Required: High school diploma or GED with a minimum of two years in an customer serivce environment. Experience Required: 1 years+ Physical Skill and Effort: Requires skilled, accurate, rapid, and closely coordinated manual skill. Work also requires a considerable variety of fairly steady, active physical exertion. Working Conditions and Hazards: Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible or no exposure. Who is Cleaver-Brooks: Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it seems, in its judgment, to be proper. This description supersedes any previous descriptions for this position.

Ce que vous ferez

The role involves assisting with counter parts sales, providing excellent customer service, and maintaining an orderly parts department. Responsibilities also include entering orders into the ERP system, packing and shipping orders, and supporting service technicians with required parts.

Exigences

Candidates must have a high school diploma or GED and at least one year of experience in a customer service environment. Basic computer skills and strong organizational abilities are required to perform the daily tasks effectively.

Compétences indiquées

• Service à la clientèle · Souhaitée
• Safety Compliance · Souhaitée
• Vente · Souhaitée
• Communication · Souhaitée
• Shipping · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Sales
• ERP system
• Packing
• Shipping
• Inventory maintenance
• Computer skills
• Organizational skills
• Communication
• Safety compliance
• Organizational Skills
• Order Entry
• Boilers
• Business Ethics
• Management
• Customer Service
• Computer Literacy
• Hydronics
• Scheduling
• Honesty

Domaines d’emploi

• Customer Service & Support
• Sales
• Manufacturing
• Logistics
• Parts Counter Associate
• Parts Clerk
• Shop Sales Assistants
• Parts Salespersons