Senior Administrative Assistant – Multiple Locations (Calgary, Edmonton & Red Deer)

Company Overview Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we’ve attracted top-notch talent and expanded throughout BC, Alberta, Ontario, and the Northwest Territories, becoming Canada’s fourth-largest firm. Today we are still employee-owned, fully independent, and completely committed to providing outstanding service at a fair price. We are currently seeking to fill the role of Multiline Claims Adjuster in our 18 locations. This unique opportunity will allow you to expand your professional horizons, work closely with a dedicated team, and make a significant impact on our clients’ lives. Why Working For Us At Coast, we’re dedicated to cultivating a culture of excellence, collaboration, and integrity. Our team thrives on supporting each other and creating a work atmosphere where respect, transparency, and positivity are paramount. Joining us means surrounding yourself with passionate professionals who are eager to assist and share their knowledge. As a commissioned independent adjuster, your earning potential at Coast surpasses that of our competitors. This reflects your dedication, expertise, and the exceptional quality of your work. About You The successful candidate is passionate about delivering quality service and enjoys bringing clarity to confusion. Possess excellent analytical, communication, and negotiation skills, along with an understanding of property insurance policies and regulations. It is essential to maintain strong relationships, ensuring exceptional service delivery and fostering repeated business and referrals. Key Responsibilities Conduct comprehensive investigations, including site visits, interviews, and documentation reviews, to evaluate insurance claims. Analyze insurance policies to determine coverage and applicable limits. Collaborate with field experts, contractors, and other relevant parties to assess property damage and estimate repair costs. Negotiate claim settlements and manage denials when necessary, demonstrating a sense of urgency and responsiveness. Prepare detailed and comprehensive reports outlining investigation findings, damage assessments, and maintain accurate records of claims. Effectively manage a diverse portfolio of claim files, including those involving large clients and complex cases. Qualifications Adjuster license Level 2 or 3 or CIP designation is an asset. Bachelor’s degree in a relevant field or equivalent work experience. Proven experience as an Adjuster or similar role in the insurance industry. Proficient in MS Office (OneDrive, Word, Excel) Eagerness to learn and excel in a diverse and interesting field. Sense of urgency and high responsiveness. Strong interpersonal skills Strong verbal and written communication skills, with effective oral capabilities encompassing listening, interviewing, and negotiating. What We Offer Competitive commission-based compensation Full benefits package including medical, dental, and vision care RRSP match Flexible work/life balance Hands-on mentorship and training in marine claims Real opportunities for career growth and advancement Why Coast Claims? Because here, you’re not just a number you’re a valued partner in our success. We believe in building careers, not just filling roles. If you’re ready to chart a new course, we want to hear from you. We value diversity and appreciate all applicants; however, only those selected for an interview will be contacted. Apply Today

Conduct comprehensive investigations and analyze insurance policies to determine coverage and estimate repair costs. Negotiate claim settlements and manage a diverse portfolio of complex claim files.

Requires a Bachelor's degree or equivalent experience and a Level 2 or 3 Adjuster license or CIP designation. Candidates must have proven experience as an adjuster and proficiency in MS Office.

• Medical Care • Dental Care • Vision Care • RRSP Match

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Insurance Adjusting
• Claim Investigation
• Policy Analysis
• Negotiation
• Damage Assessment
• Report Writing
• MS Office
• Interpersonal Communication
• Case Management
• Property Insurance

• Finance & Accounting
• Administrative
• Legal
• Customer Service & Support
• Consulting

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Postuler avant le

24 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level