Employee and Labour Relations Advisor

Résumé du poste

The Advisor guides managers and employees through complex workplace matters and ensures consistent application of policies and collective agreements. Key duties include leading workplace investigations, managing grievances, and coordinating medical accommodations.

Détails du poste

Location: 24 Colonnade Road, Ottawa ON Schedule: Daytime, Monday to Friday Starting Salary: $76,000/year What you will be doing… We’re looking for an Employee and Labour Relations Advisor to guide managers and employees through complex workplace matters with professionalism, empathy, and sound judgment. As a key member of our Employee and Labour Relations (ERLR) team, you’ll help ensure that our policies, collective agreements, and legislation are applied consistently and fairly across the organization. What You’ll Do Advise managers and employees on HR policies, collective agreements, and employment legislation (ESA, Human Rights Code, WSIB / CSPAAT) Support performance management and disciplinary actions to ensure decisions are fair, consistent, and compliant Lead and support workplace investigations (harassment, sexual harassment, violence, or other sensitive cases) Assist in the preparation of grievances, arbitration files, and bargaining documentation Collaborate with union representatives to resolve issues early and maintain constructive relationships Coordinate medical accommodations, return-to-work, and attendance management processes Respond to inquiries from the Human Rights Tribunal, Ministry of Labour, and other agencies Maintain case documentation, prepare reports, and support process improvements within the HR department You’re a good fit if… You bring sound judgment, discretion, and tact to sensitive HR and employee relations matters You’re skilled in investigations, conflict resolution, and labour relations in unionized and non-unionized environments You have excellent communication and interpersonal skills in English You enjoy helping leaders and employees navigate challenging conversations and build better workplaces Your must-haves: Bilingualism (French/English) is preferred Post-secondary education in Human Resources or a related field is preferred; a combination of education and relevant experience will also be considered CHRP/CRHA designation is preferred Minimum 3 years of progressive HR experience, with a focus on employee and labour relations Knowledge of employment and labour legislation (e.g., Employment Standards Act, Human Rights Code, WSIB) Experience in policy interpretation, case management, and providing HR advice Secret level Security Clearance (or eligibility to obtain) What’s in it for you? Work for a reputable and nationally known company Work in a challenging and rewarding work environment Employer paid professional development A comprehensive benefits package Generous paid time off, holidays and sick days Retirement plans with company matching of employee contributions Employee discount programs, social outings and holiday gatherings Application Process If we are the right fit for you, we want to hear from you! Send us your resume and cover letter today! NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities. Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process. Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology. We appreciate all who apply, however we will only be contacting candidates of interest. #HumanResources #LabourRelations #EmployeeRelations #HRJobs #OttawaJobs #BilingualJobs #CHRP #HRAdvisor #UnionizedEnvironment #EmploymentLaw #HRCareers #NowHiring #CommissionairesOttawa

Ce que vous ferez

The Advisor guides managers and employees through complex workplace matters and ensures consistent application of policies and collective agreements. Key duties include leading workplace investigations, managing grievances, and coordinating medical accommodations.

Exigences

Candidates should have at least 3 years of progressive HR experience focusing on employee and labour relations. A post-secondary degree in HR and a CHRP/CRHA designation are preferred, along with the ability to obtain Secret level Security Clearance.

Avantages

• Employer paid professional development • Comprehensive benefits package • Generous paid time off • Holidays • Sick days • Retirement plans with company matching • Employee discount programs • Social outings • Holiday gatherings

Compétences indiquées

• case management · Souhaitée
• Conflict Resolution · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Employee Relations
• Labour Relations
• Workplace Investigations
• Conflict Resolution
• Performance Management
• Policy Interpretation
• Case Management
• Collective Agreement Administration
• Grievance Handling
• Bilingualism
• Employment Law
• Return-to-Work Coordination

Domaines d’emploi

• Human Resources
• Legal
• Security & Safety
• Management & Leadership