Part-Time Supervisor, Esports Operations (Contract)

Position Summary Temporary Part-Time Administration, new position (August 2026 to May 28, 2027) The Part-Time Supervisor, Esports Operations, supports the delivery of Conestoga College's varsity esports program and contributes to a positive, inclusive, and student-centred competitive environment. Working closely with student-athletes, coaches, and student staff, the incumbent provides leadership and operational support to enhance the overall varsity esports experience. The role helps ensure varsity programming is delivered effectively and in alignment with departmental standards, college policies, and league requirements. This position focuses on enhancing the varsity athlete experience and does not include responsibilities related to facility operations or technical equipment servicing. Successful candidates will be required to conduct work on-site at Conestoga’s Waterloo campus, located at 108 University Avenue East. The Supervisor will be scheduled for 24 hours per week, on Mondays from 10:00 a.m. to 4:00 p.m. and Tuesdays to Thursdays from 3:00 p.m. to 9:00 p.m. Evening and weekend hours may be required to support the varsity competition schedule. Responsibilities Varsity esports operations and match support Oversees logistics for varsity matches, including competitive area readiness and schedule confirmation Acts as the on-shift lead, directing and guiding student staff during varsity activities and ensuring operational standards are met Directs communication of practice and match schedules to athletes and coaches, ensuring clarity and preparedness Assists with esports league onboarding, roster submissions, and eligibility documentation, including handling sensitive student-athlete information in alignment with institutional policies Provides on-site operational oversight during matches to ensure smooth operations Athlete Experience, Hospitality And Annual Events Leads frontline athlete support during practices and matches Directs match-day hospitality (snacks, drinks, hydration), including managing assigned budgets and tracking related expenditures in alignment with departmental guidelines Supports and contributes to the planning and delivery of varsity events (tryouts, onboarding, awards), including logistical coordination, resource planning, and operational execution Guides athlete success through communication and directional support for wellness and academic needs Promotes and upholds an inclusive and safe competitive environment Competitive gaming environment readiness Prepares gaming stations by launching game software, checking settings, confirming account access, and ensuring peripherals function properly Provides basic athlete-facing troubleshooting (e.g., login issues, peripheral disconnects) Escalates system-level or hardware issues through appropriate channels; does not perform technical servicing Maintains a tidy, organized competitive environment before and after varsity use Administrative and communication support Maintain varsity esports calendars, schedules, and communications Assist with match summaries, event documentation, and data tracking Provide feedback and suggestions for varsity program improvements Qualifications Two-year diploma in Esports Event and Media Production, Esports Marketing and Event Management, Esports Administration, Recreation and Leisure, Recreation & Sport Management, IT & Computer Sciences, Creative Industries or a related field Minimum one-year of related experience in esports, athletics, recreation, event operations, gaming environments, or a similar customer-facing setting; experience providing guidance, directing activities, or supervising staff is considered an asset Knowledge of PC gaming software, esports titles, and gaming peripherals Ability to guide athletes through account setup and platform onboarding Strong communication and customer service skills Organizational and coordination skills to manage multiple schedules, events, and team activities simultaneously Ability to apply conflict resolution and problem-solving techniques in fast-paced, live competition environments

The role oversees the operational delivery of the varsity esports program, including match logistics, student staff supervision, and athlete support. It also involves managing gaming station readiness and coordinating varsity events and schedules.

Requires a two-year diploma in a related field such as Esports Administration or Sport Management and at least one year of related experience. Candidates must possess knowledge of PC gaming software and strong organizational and communication skills.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Esports Operations
• Staff Supervision
• Event Planning
• Logistics Management
• Customer Service
• Conflict Resolution
• PC Gaming Software
• Athlete Support
• Budget Tracking
• Administrative Support
• Troubleshooting
• Scheduling

• Sports & Recreation
• Management & Leadership
• Education
• Administrative
• Creative & Media

Formation minimale

Diplôme collégial

Expérience minimale

0+ ans

Postuler avant le

3 sept. 2026

Langue de l’offre

anglais

Heures de travail

24 heures par semaine

Niveau d’expérience

Entry level