Automotive Parts Coordinator

Résumé du poste

The Parts Coordinator is responsible for receiving, organizing, and managing automotive parts to ensure efficient vehicle repair workflows. They also provide high-level customer service and maintain accurate records within the company management system.

Détails du poste

Description We are currently seeking a Parts Coordinator for Courtenay location in BC. We offer competitive wages ranging from $45,000 to $55,000 annually, along with professional development, great benefits, and plenty of opportunity for growth! The successful candidate will be responsible for parts receiving and returns, and maintaining a well-organized parts room, enabling the efficient flow of vehicles through all stages of repair. Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence. Key Responsibilities * Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience; * Supports management of shop in alignment with established standards; * Uses company dashboard to accurately identify and prioritize tasks; * Actively participates in daily production meetings; * Receives and mirror matches parts to ensure accuracy in support of the repair plan; * Maintains professional relationships with all stakeholders; * Uses Craftsman Management System to enter parts and sublet invoices, and confirm margins; * Maintains and organizes parts carts, staging areas and parts room in alignment with established standards; * Updates parts carts tags in alignment with established standards; * Delivers parts to stakeholder(s) as required * Ensures returns are completed prior to file being closed; * Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards; * Ensures compliance with internal policies, procedures and guidelines to promote their consistent application within the Company; * Contributes to the goal of closing all files within 24 hours of vehicle delivery; * Supports company standards in SPARKLE, safety and security; * Represents and promotes the Craftsman Collision brand in a positive manner aligned with stated values in all dealings internal and external; and * Other duties as assigned Requirements * 1 year of related experience in a fast-paced, team-oriented environment; * Post-secondary degree or diploma in a related field is an asset; * Strong verbal, written and listening skills; * A well-defined sense of diplomacy, including negotiation and conflict resolution skills; * Demonstrated time management, problem solving, critical thinking and sound judgement skills; * Strong interpersonal skills with customer service-oriented attitude; * Proficient in Outlook with the ability and willingness to learn new applications; * Demonstrated desire and aptitude for learning and development; * Interest in vehicles and the automotive industry; * Must have a valid class 5 driver's license with a clean driver’s abstract over the last 3 years; * Must be legally entitled to work in Canada with no restrictions. Benefits * Extended health * Professional development, * certified training and more! Thank you for your interest in Craftsman Collision

Ce que vous ferez

The Parts Coordinator is responsible for receiving, organizing, and managing automotive parts to ensure efficient vehicle repair workflows. They also provide high-level customer service and maintain accurate records within the company management system.

Exigences

Candidates must have at least one year of related experience in a fast-paced environment and possess a valid class 5 driver's license. Strong interpersonal, organizational, and problem-solving skills are required, along with proficiency in Outlook.

Avantages

• Extended health • Professional development • Certified training

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Souci du détail · Souhaitée
• Microsoft Outlook · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Parts management
• Inventory organization
• Time management
• Problem solving
• Critical thinking
• Negotiation
• Conflict resolution
• Outlook
• Communication skills
• Attention to detail
• Interpersonal skills
• Auto Body Repairs
• Diplomacy
• Willingness To Learn
• Valid Driver's License
• Automotive Industry
• Customer Service
• Conflict Resolution
• Critical Thinking
• Interpersonal Communications
• Invoicing
• Problem Solving
• Listening Skills
• Microsoft Outlook
• Operations
• Staging Area
• Time Management
• Team Oriented
• Prioritization

Domaines d’emploi

• Logistics
• Customer Service & Support
• Trades
• Administrative
• Automotive Parts Manager
• Parts Specialist
• Shop Sales Assistants
• Parts Salespersons