Shop Manager

Résumé du poste

The Shop Manager is responsible for overseeing daily operations to ensure efficiency, quality, and profitability while leading a diverse team of technicians and staff. They will also manage shop financials, maintain safety standards, and drive business development initiatives within the community.

Détails du poste

Are you a results-driven leader with a passion for people, performance, and customer satisfaction? Distinctive Autoworks is looking for an experienced Shop Manager to lead one of our high-performing collision repair facilities. Distinctive Autoworks is part of Craftsman Collision, the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 600 ambitious people who share our commitment to excellence. As a Shop Manager, you’ll play a key role in driving operational excellence, building strong teams, and delivering the exceptional customer experience that Craftsman Collision is known for. Why work at Distinctive Autoworks? * Earn up to $150,000 per year (base salary + monthly/annual bonuses) * Up to $10,000 signing bonus or relocation assistance amount (within Canada) * Comprehensive benefits package * Company provided vehicle and $250 gas allowance per month * Modern facilities with state of the art equipment and tools * Opportunities for professional growth and I-CAR training * Be part of a proudly Canadian company that values teamwork, innovation, and doing things the right way WHAT YOU’LL DO * Lead daily shop operations to ensure efficiency, quality, and profitability. * Provide coaching, direction, and support to a diverse team of technicians, estimators, and coordinators. * Champion a culture of safety, continuous improvement, and customer care. * Manage shop financials, KPIs, payroll, and vendor relationships. * Promote Craftsman Collision in the community and support business development initiatives. * Ensure compliance with all regulatory standards, company policies, and procedures. WHAT WE’RE LOOKING FOR * 5+ years of progressive experience in automotive, collision repair, or related industries (leadership and customer service experience required). * Post-secondary education in a related field is an asset. * Strong understanding of shop operations, budgeting, and performance management. * Excellent leadership, communication, and problem-solving skills. * Knowledge of estimating software (Mitchell, Audatex, ALLDATA) and familiarity with ADAS/vehicle calibration systems considered an asset. * Valid Class 5 driver’s license with a clean abstract. * Legally entitled to work in Canada.

Ce que vous ferez

The Shop Manager is responsible for overseeing daily operations to ensure efficiency, quality, and profitability while leading a diverse team of technicians and staff. They will also manage shop financials, maintain safety standards, and drive business development initiatives within the community.

Exigences

Candidates must have at least 5 years of progressive experience in automotive or collision repair with strong leadership and customer service skills. A valid Class 5 driver's license and legal entitlement to work in Canada are required.

Avantages

• Comprehensive benefits package • Signing bonus • Relocation assistance • Company provided vehicle • Gas allowance • Professional growth opportunities • I-CAR training

Compétences indiquées

• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Budgeting · Souhaitée
• Leadership · Souhaitée
• Safety Compliance · Souhaitée
• Communication · Souhaitée
• Business development · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Shop operations management
• Leadership
• Performance management
• Budgeting
• Customer service
• Collision repair
• Team coaching
• Financial management
• KPI tracking
• Vendor management
• Safety compliance
• Business development
• Estimating software
• Problem-solving
• Communication
• Auto Body Repairs
• Calibration Systems
• Valid Driver's License
• Advanced Driver Assistance Systems
• Business Development
• Customer Service
• Continuous Improvement Process
• Performance Management
• Innovation
• Problem Solving
• Key Performance Indicators (KPIs)
• Operational Excellence
• Operations
• Coaching
• Vendor Relationship Management
• Teamwork

Domaines d’emploi

• Management & Leadership
• Trades
• Manufacturing
• Customer Service & Support
• Shop Manager
• Retail Store Manager
• Retail and Wholesale Trade Managers
• First-Line Supervisors of Retail Sales Workers