Design Coordinator

The Design Coordinator supports the design experience by organizing and managing appointments, store events, and sales aids. The Design Coordinator is responsible for delivering exceptional customer service and providing initial assistance to customers seeking design solutions. The Design Coordinator will assist Designers with consultations, projects, and customer outreach. A day in the life as a Design Coordinator... Drive sales and a differentiated experience by assisting customers and Designers with managing appointments and Design Desk projects Own the organization and replenishment of sales aids. Conduct post-purchase customer outreach Support Designers and Leaders by managing pipeline activities and in-store events Assist customers on the floor and pass them off to Designers as appropriate Possess a clear understanding of the brand aesthetics and merchandising strategy by channel: store, e-commerce, and catalog Ensure full understanding and awareness of all product information, including characteristics and care information, and stay informed on the competition and industry trends Act as the point person and maintain partnerships with CDST and B2B departments Deliver individual sales, KPI, service goals, and productivity standards, and engage customers on the sales floor by demonstrating our selling skills Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services Assist Designers with in-home and in-store consultations Support and model excellent service by exhibiting a positive attitude and enthusiasm, ensuring all customers receive gracious, quick, and efficient service Support store training and education on design services to drive a clear understanding of design services and offerings Support large-scale projects as assigned. What you'll bring to the table... Understanding basic design functions, including spatial planning, fabric selection, lighting, and interior design styles Excellent, effective, timely communication skills and the ability to translate the brand vision and the customer's wants/needs Ability to stay up to date on market trends Ability to be an agent of change and shift quickly as our business evolves Proven track record of building long-lasting relationships with customers Interpersonal skills; team player Strong organizational skills What you'll bring to the table... 1+ years of relevant experience in Retail or Customer Service Experience organizing events Proficient in Google platforms, virtual communication, and appointment management systems

The Design Coordinator manages design appointments, store events, and sales aids to support the overall design experience. They provide initial customer assistance and support Designers with consultations and project pipeline activities.

Candidates need at least one year of experience in retail or customer service and proficiency in Google platforms and appointment systems. Knowledge of basic design functions like spatial planning and lighting is required.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Spatial Planning
• Fabric Selection
• Interior Design
• Customer Service
• Appointment Management
• Event Organization
• Google Platforms
• Communication Skills
• Relationship Building
• Organizational Skills
• Merchandising Strategy
• KPI Management

• Retail
• Art & Design
• Customer Service & Support
• Sales
• Administrative

Expérience minimale

0+ ans

Postuler avant le

16 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level