Team Leader, Visual

You’re a visual thinker with a passion for organization and efficiency. As Team Leader, you bring our merchandise design to life while supporting the Assistant Store Leader – Visual. You lead and mentor the merchandising team, communicating the design vision, coaching on visual and operational standards, and providing feedback to drive excellence. You plan, perform, and supervise merchandising work, including floorset execution, ongoing maintenance, signage, and collateral, while managing replenishment routines and back-of-house standards. You analyze KPIs, support expense reduction initiatives, and ensure the salesfloor is always well-stocked and aligned with the brand. Positive, creative, and adaptable, you collaborate across teams to ensure visual merchandising drives both customer experience and sales. A day in the life as a Team Leader, Visual... Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader Coach associates on exceptional performance and maintain a strong visible presence in the department/work area In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD) Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors What you'll bring to the table... Strong communication and interpersonal skills Excellent organizational and time management skills Strong problem solving skills Demonstrated ability to execute and drive results Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed. Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly Ability to be in the store as the Leader on Duty multiple times a week. Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management. We'd love to hear from you if you have... 1+ years customer service or retail leadership experience Experience with Microsoft Office, Google applications, computer systems and tablet devices Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends

Lead and mentor the merchandising team to execute visual design visions and maintain operational standards on the sales floor. Manage floorset execution, replenishment routines, and analyze KPIs to drive sales and enhance customer experience.

Requires at least one year of customer service or retail leadership experience and proficiency with digital tools like Microsoft Office and Google applications. Candidates must have open availability for a flexible full-time schedule, including nights and weekends.

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• CommunicationSouhaitée
• Microsoft OfficeSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Visual Merchandising
• Team Leadership
• Coaching
• Performance Management
• KPI Analysis
• Inventory Management
• Customer Service
• Time Management
• Problem Solving
• Communication
• Microsoft Office
• Google Applications

• Retail
• Management & Leadership
• Creative & Media
• Customer Service & Support
• Art & Design

Expérience minimale

2+ ans

Postuler avant le

1 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level