Software Engineer Intern
Sur place · Toronto
You will collaborate with senior engineers to write and push high-quality code for both frontend and backend. Additionally, you will work on building products that leverage ML/AI technologies.
C
Cresta
Source d’offres vérifiéeTurn customer conversations into a competitive advantage with the unified platform for human and AI agents.
Sunnyvale, California
Software Development
501 à 1 000 personnes
À propos
Cresta unlocks the true potential of the contact center, turning every customer conversation into a competitive advantage. Combining the best of AI and human intelligence, Cresta improves the customer experience and powers revenue and efficiency gains across every channel. The platform transforms contact centers with AI agents, AI-augmented human agent assistance, and comprehensive insights, coaching, and quality management. Companies like Alaska Airlines, Cox Communications, and Intuit use Cresta to power world-class customer experiences every day.
Postes ouverts
Senior Machine Learning Engineer
Télétravail · United States, Canada
Design, develop, and deploy AI Agent solutions and proprietary models while focusing on practical AI challenges. Collaborate with cross-functional teams to integrate AI Agents into customer solutions and lead initiatives to scale AI systems for production environments.
Product Design Intern for AI and Human Agents Platform
Sur place · Toronto
You will generate novel UX ideas for Conversation Intelligence and analyze user and business challenges to propose feasible solutions. Collaborate with engineers to bring designs to life and support user research to inform designs.
Senior Software Engineer – Desktop & Browser Applications
Télétravail · , Alberta, Canada, , British Columbia, Canada, , Ontario, Canada, Toronto, Ontario, Canada
The role involves building and maintaining a robust platform for frontend development, focusing on desktop screen capturing and analytics systems. The engineer will work closely with product and engineering teams to enhance compliance and QA processes.
Technical Recruiter
Hybride · Ontario
Drive the global recruiting process for engineering and technical talent while owning the full cycle recruiting operation. Collaborate with the People team and hiring teams to build and improve Talent Acquisition practices and systems.
Senior Software Engineer, Frontend (Platform)
Hybride · Alberta
The role involves playing a substantial part in the platform frontend engineering team, working closely with product and engineering teams to build and improve the Cresta platform. Responsibilities also include developing high-quality system components and identifying product improvement opportunities.
Forward Deployed Engineering Intern (AI Agent)
Télétravail · Canada
As a Forward Deployed Engineering Intern, you will assist in developing and configuring AI agents, build and test integrations, and support performance tuning. You will work with customers and internal teams to understand requirements and iterate on solutions.
Senior Software Engineer, Backend (AI Agent Integrations)
Télétravail · Toronto, Ontario, Canada
The Senior Software Engineer will design, scale, and operate distributed services for Cresta’s voice ecosystem. Responsibilities include leading the development of backend microservices and collaborating with cross-functional teams to implement innovative features.
Senior Software Engineer, Backend (AI Agent Runtime)
Télétravail · United States
The role involves designing, building, and maintaining low-latency serving stacks for ML models, as well as automating training pipelines and optimizing performance at scale. Additionally, the engineer will create reusable SDKs and mentor others on production ML best practices.
Senior Forward Deployed Engineer (AI Agent)
Télétravail · Canada
As an AI Agent Engineer, you will develop, configure, deploy, and optimize AI agents while ensuring high-impact deployments. You will collaborate with customers and internal teams to gather requirements and refine solutions.
AI Quality Assurance Intern
Sur place · Toronto
As an AI Quality Assurance Intern, you will evaluate the behavior, accuracy, and reliability of Cresta’s AI systems. You will execute structured test plans, validate intents and workflows, and provide actionable feedback to improve AI models.
Machine Learning Engineering Intern
Télétravail · United States, Canada
Design, develop, and deploy AI Agent solutions and proprietary models while collaborating with cross-functional teams. Focus on practical AI challenges and lead initiatives to scale AI systems for production environments.
Infrastructure Engineer/SRE
Télétravail · Canada
You will design and build core infrastructure to empower engineering workflows and ensure the reliability of multi-cloud Kubernetes clusters. Additionally, you will focus on automating operations and building machine learning infrastructure to support AI model training and deployment.
Senior Software Engineer, Backend - Platform Team
Télétravail · United States, Canada
Architect and build scalable backend systems for agent assist integrations and authentication frameworks. Ensure high availability and security for real-time conversation systems within complex enterprise ecosystems.
Staff Software Engineer, Backend
Télétravail · United States, Canada
Design and build scalable backend services to integrate AI Agents with CCaaS platforms for real-time customer conversations. Architect systems for conversation state management and seamless AI-to-human handoffs while ensuring high availability and security.
Senior Frontend Software Engineer (AI Receptionist)
Télétravail · Canada, United States
Develop and maintain modern, responsive web applications that power the AI Receptionist experience for enterprise customers. Collaborate with cross-functional teams to build intuitive interfaces for configuring AI agents and monitoring live conversations.
Senior Frontend Software Engineer (AI Receptionist)
Télétravail · Canada, United States
You will design and build modern, responsive web applications to power AI Receptionist experiences for enterprise customers. This involves collaborating with cross-functional teams to integrate frontend applications with backend services and AI-powered capabilities.
Senior Software Engineer, Backend - Platform Team
Télétravail · Canada, United States
The role involves building backend systems for customer integrations and enhancing agent assist services. It also includes collaborating with various teams to ensure high availability and performance of real-time conversation systems.
Senior Forward Deployed Engineer (AI Agent)
Télétravail · Canada, United States
The role involves developing, configuring, deploying, and optimizing AI agents while ensuring seamless integration with external systems. You will also collaborate with customers and internal teams to gather requirements and refine solutions.
Senior Software Engineer – Desktop & Browser Applications
Télétravail · United States, Canada
The role involves playing a substantial part in the platform frontend engineering team, collaborating with product and engineering teams to build and improve the Cresta platform and new product requirements. Responsibilities include enhancing compliance and QA processes by building rule-based screen capturing systems and supporting PII/PCI redaction based on desktop and browser activity.