Daniel James Miller

Security Supervisor with 26 years of experience in security operations, team leadership, and client relations. Proven track record managing high-profile sites, supervising officers, and ensuring compliance with safety protocols. Completed Ambassador and de-escalation training, demonstrating strong conflict resolution, professionalism, and leadership skills. Experienced in patrol route planning using G-track and collaborating with inner-city agencies to support vulnerable populations.

• Agile
• Souci du détail
• Communication
• Service à la clientèle
• Analyse de données
• Saisie de données
• Anglais
• Premiers soins
• Google Workspace
• Leadership
• Microsoft Azure
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• Santé et sécurité au travail
• Sens de l’organisation
• Résolution de problèmes
• Assurance qualité
• Collecte des exigences
• Travail d’équipe
• Gestion du temps

1. Security Supervisor

   Guardteck

   juill. 2025 to janv. 2026

   Gulf Canada Square

   • Managed access control, patrols, incident response, and shift operations. • Maintained schedules and completed health and safety documentation such as FLHA and hazard assessments. • Created and updated patrol routes using G-track to ensure effective site coverage. • Supervised officers and supported team development and training. • Ensured professional, efficient, and compliant security operations.

2. Security Supervisor / Ambassador

   GardaWorld

   janv. 2021 to juill. 2025

   Gulf Canada Square

   • Supervised daily security operations and led security officers and team leaders. • Maintained staff schedules to ensure adequate shift coverage and operational efficiency. • Completed health and safety documentation including FLHA, site inspections, and hazard assessments. • Created and maintained patrol routes using G-track software to optimize site coverage. • Served as Ambassador, ensuring exceptional client relations and professional standards. • Conducted site inspections, patrols, compliance reviews, and CCTV monitoring. • Worked closely with inner-city agencies to provide support to vulnerable populations within the community. • Applied de-escalation techniques to safely resolve conflicts and incidents. • Prepared operational reports and liaised with client management and emergency services. • Maintained operational stability during contract transitions.

• Security Guard License

• First Aid / CPR

• Certified Protection Officer