Future Store Manager

Résumé du poste

The Store Manager is responsible for building and retaining a high-performing team while ensuring world-class customer service and exceeding sales goals. They oversee daily operations, including payroll management, inventory control, and staff coaching to drive store performance.

Détails du poste

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We want to connect with strong leaders across the country—both for opportunities available now and those that may arise in the future. If you’re interested in being considered or want to be at the front of the line as new roles become available, we encourage you to apply - and be part of the magic! As the Store Manager you will build and retain a high performing team, create a consistent environment of world class customer service, and exceed sales plan. You are adynamic, attentive, and inspiring leader who has mastered relationship building with team members and customers alike, acting as a mentor, leader, and coach. You will build a climate of high performance and five-star customer service by maximizing the performance and productivity of a team of motivated, friendly, enthusiastic, and engaged team members. Essential Job Functions: Customer Focus • Leads and models a customer first culture across all roles. • Holds the leadership team accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience. • Providing ongoing coaching and training to enhance individual selling skills, behaviors, and processes. Analyzing and Decisions Making • Responsible for the store payroll and ensure it does not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals • Leads the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined. • Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise. Managing Performance • Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. • Monitors individual team member performance and developing action plans for improvement through weekly performance discussions using customer reviews and mystery shops. • Builds a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days. • Other duties as assigned. Education & Credentials: High School Diploma or degree. Four years prior retail management experience in an apparel or specialty store environment. Prior experience with a computerized POS system. Work Hours and Physical Demands: Full time hours Sunday through Saturday 40 hours a week While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer and all other electronic devices for long periods of time. Now that we’ve popped the question, please say “I do”. Full Time Opportunity – A comprehensive benefits package is available. Rewarding Environment and Competitive Pay Generous Dream Maker Discount After First Pay Period Referral Incentive Program Dayforce Wallet – Get Paid Early! Health/Dental/Vision Insurance 401K Program Paid Vacation, Wellness Days & Holidays, including your Birthday off! Pet Benefits Love wins when love is for Everyone! Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies. Policy: Candidate Use of AI in Live Interviews We conduct interviews to evaluate each candidate’s own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance. Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate. The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the provinces this role is posted in and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

Ce que vous ferez

The Store Manager is responsible for building and retaining a high-performing team while ensuring world-class customer service and exceeding sales goals. They oversee daily operations, including payroll management, inventory control, and staff coaching to drive store performance.

Exigences

Candidates must have a high school diploma or degree and at least four years of prior retail management experience in an apparel or specialty store environment. Proficiency with computerized POS systems is required, along with the ability to perform physical tasks such as standing and lifting.

Avantages

• Health insurance • Dental insurance • Vision insurance • 401k program • Paid vacation • Wellness days • Paid holidays • Birthday off • Pet benefits • Dream maker discount • Referral incentive program • Dayforce wallet

Compétences indiquées

• Service à la clientèle · Souhaitée
• Coaching · Souhaitée
• Team Leadership · Souhaitée
• Gestion des stocks · Souhaitée
• Relationship Building · Souhaitée
• Conflict Resolution · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Retail management
• Customer service
• Team leadership
• Sales management
• Inventory management
• Coaching
• Mentoring
• Relationship building
• Performance management
• Payroll management
• POS systems
• Floor management
• Staffing
• Conflict resolution
• Strategic planning
• Talent Pipelining
• Generative Artificial Intelligence
• Ceridian Dayforce
• Inventory Monitoring
• Assistive Technology
• Management
• Decision Making
• Customer Service
• Communication
• Performance Management
• Sales
• Floor Management
• Selling Techniques
• Leadership
• Merchandising
• Relationship Building
• Retail Sales
• Screen Reader
• Enthusiasm

Domaines d’emploi

• Retail
• Management & Leadership
• Customer Service & Support
• Sales
• Future Sales Director
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers