Services Technical Consultant

Résumé du poste

The consultant will manage the end-to-end delivery of third-party flat file integrations for HCM implementation projects. They are responsible for translating client requirements, coordinating with internal and external stakeholders, and identifying project risks.

Détails du poste

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally. About the Opportunity The Technical Services Team guides clients through the lifecycle of delivering third-party flat file integrations as part of an overall Dayforce HCM implementation. Our team helps clients achieve a positive go-live experience by coordinating key internal and external stakeholders to complete activities that will allow clients to transmit business-critical data, including benefits enrollment, COBRA, payroll contribution, and HR demographic data, to their vendors when they go live with their new HCM system. You will be part of a specific business segment team, or pod, comprised of Consultants working on client implementation projects across North America. You will be supported by experts in each file type in your pod, as well as having access to our larger team’s expertise. Our Technical Services group is connected by a sense of camaraderie; we are grounded in a sense of belonging and a supportive remote-work culture. We are looking for experienced Consultants who can concurrently manage multiple files across multiple implementation projects—people who are confident, agile, and proactive. What You'll Get to Do Provide consulting services to clients. Translate client requirements into flat file requirements. Meet with offshore teams to review the mapping document for file development. Manage internal stakeholders, including Project Managers, Project Sponsors, Service Consultants, and Mappers, and external stakeholders, including clients and vendors, to achieve export file deliverables. Identify and communicate risk. Analyze export files and research the cause of issues to determine the appropriate course of action. Be responsible for the end-to-end management of delivering export files. Skills and Experience We Value Bachelor’s degree or equivalent experience. 5+ years of experience in Human Capital Management consulting. Strong client relationship acumen. Ability to engage with multiple projects and clients concurrently and manage priorities. Excellent organizational, communication, collaboration, and consulting skills. Ability to lead and facilitate client workshops and sessions. Ability to relay technical concepts to clients in clear and concise business language. Understanding of common Human Capital Management (HCM) business practices. What Would Make You Stand Out Project management exposure. Experience with software in a SaaS/Cloud computing environment, including experience with HRIS systems. Good working knowledge of payroll contribution, benefits eligibility, and HR files. What’s in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. This job posting is for an existing vacancy Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position. About the Salary Ranges Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process Pour consulter cette offre d'emploi en français, veuillez utiliser le lien: https://jobs.dayforcehcm.com/fr-CA/mydayforce/alljobs

Ce que vous ferez

The consultant will manage the end-to-end delivery of third-party flat file integrations for HCM implementation projects. They are responsible for translating client requirements, coordinating with internal and external stakeholders, and identifying project risks.

Exigences

Candidates must have at least 5 years of experience in Human Capital Management consulting and a bachelor's degree or equivalent. Strong client relationship acumen and the ability to manage multiple projects concurrently are essential for this role.

Avantages

• Time away from work programs • Wellness initiatives • Competitive pay • Charity programs

Compétences indiquées

• Technical Documentation · Souhaitée
• Communication Skills · Souhaitée
• Gestion de projet · Souhaitée
• Client Relationship Management · Souhaitée
• Facilitation · Souhaitée
• Stakeholder Management · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Human Capital Management
• Technical consulting
• Project management
• Data integration
• Client relationship management
• SaaS
• Cloud computing
• HRIS
• Payroll contribution
• Benefits eligibility
• Stakeholder management
• Risk identification
• Technical documentation
• Facilitation
• Communication skills
• Organizational skills
• Human Capital Management (HCM)
• Ceridian Dayforce
• Benefits Enrollment Processes
• Research
• Agile Methodology
• Artificial Intelligence
• Management
• Business Relationship Management
• Calculations
• Software As A Service (SaaS)
• Cloud Computing
• Consulting
• Demography
• Human Resources Information System (HRIS)
• English Language
• Project Management
• Operations
• Organizational Communications
• Project Sponsorship
• Technical Services
• Coordinating

Domaines d’emploi

• Human Resources
• Consulting
• Software
• Technology
• Administrative
• Technical Services Consultant
• Technical Consultant / Analyst
• Systems Analysts
• Computer Occupations, All Other