Empowering every brand to deliver concierge customer experiences.
San Francisco, California
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
Sur place · Toronto
The Agent Success Manager partners with customers to guide AI agent deployments and ensure the realization of meaningful business outcomes. They collaborate cross-functionally with Product and Engineering teams to influence the product roadmap based on customer needs.
Sur place · Canada
Partner with enterprise customers to guide AI agent deployments and ensure successful product adoption and value realization. Collaborate with Product and Engineering teams to translate customer needs into technical improvements and influence the product roadmap.
Sur place · Canada
Own the end-to-end architecture and execution of AI agent builds for enterprise customers, including systems design and production deployment. Interface with senior technical stakeholders to define success criteria and collaborate with internal teams to improve the agent-building platform.
Sur place
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud t…
Sur place · Canada
Own the end-to-end execution of AI agent builds for enterprise customers, from initial scoping to launch and iteration. Collaborate with technical stakeholders and internal teams to configure agent behavior, validate integrations, and optimize business outcomes.
Sur place · Canada
Lead the strategy and execution of enterprise AI Agent implementations from kickoff to rollout. Design and scale the implementation playbook to ensure repeatable, high-quality deployments and reduced time to value.