Pharmacy Assistant

Description Join our team in Richmond, BC The Virtual Pharmacy team is growing! We are a friendly group of professionals and go-getters working together to improve the life of patients across Canada. Our team focuses on chronic disease management, medication adherence, clinical dialogue, drug fulfillment accuracy and strategic planning. We are change agents using leading technology to build new ways for patients to navigate the healthcare continuum. Here’s the impact you’ll make and what we’ll accomplish together You’re an energetic team player with the ability to swiftly adapt to changing environments. You possess strong communication skills, a knack for multi-tasking and are well-grounded to provide stability to team members. You will partner with healthcare providers to provide input for transformational initiatives such as streamlining the exchange of information from doctors to pharmacy or improving transparency in drug coverage for patients. You'll be part of a team that will lead the digital pharmacy industry. What You’ll Do Manage patient communication channels Manage inbound prescription workflow Liaison with doctors and healthcare stakeholders Manage patient adherence through reminder tools and web applications Process prescriptions using TELUS Health Kroll Pharmacy Management Software Actively work with other team members in the fulfillment of patient prescription needs Assist patients with provincial, private payor and out-of-pocket expenses Work with key team members to provide business insights to develop transformative initiatives Qualifications What you bring: High school diploma or equivalent Strong patient communication skills Solid understanding of TELUS Health Kroll Pharmacy Management Software Technologically savvy Strong problem solving skills Exceptional organization skills 1-3 years experience working in a pharmacy Great-to-haves Bilingual (English and French) Any certifications or education related to the pharmacy industry Knowledge of compliance packaging used for medication adherence programs By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

The role involves managing patient communication channels and inbound prescription workflows using TELUS Health Kroll software. The assistant will also liaison with healthcare providers and manage patient adherence through digital tools and applications.

Candidates must have a high school diploma and 1-3 years of pharmacy experience. Proficiency in TELUS Health Kroll software and strong communication skills are essential.

• Résolution de problèmesSouhaitée
• Sens de l’organisationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Patient Communication
• TELUS Health Kroll Pharmacy Management Software
• Prescription Workflow Management
• Problem Solving
• Organization
• Multi-tasking
• Chronic Disease Management
• Medication Adherence
• Drug Fulfillment
• Stakeholder Liaison

• Healthcare
• Customer Service & Support
• Administrative

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Postuler avant le

6 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level