Spanish Delivery Manager

Delivery Manager – 3 Line of Business / Business Group: Global Risk Management Start Date: Sept 1, 2026 Contract Duration: 8 Months Physical Office Location Address (even if role is remote/hybrid): 4 King Street West, 18th Floor, Toronto, Ontario, Canada M5H 1B6 Remote or Office: 3 days per week in the office required (dependent on stakeholder for days; typically, Monday through Thursday). Schedule Hours: Monday to Friday, 9:00 AM to 5:00 PM (37.5 hours per week) Possibility of Extension: TBD Possibility of FTE: No Candidate Requirements/Must Have Skills: Fluency in English and Spanish (both verbal and written) is required. 5-7 years of banking experience, ideally within risk management functions Experience leading and executing large-scale transformation initiatives involving multiple stakeholders. Strong understanding and knowledge of the Bank’s Retail Credit Risk segments, including policies and processes, servicing models, distribution channels and products Strong proficiency in Microsoft Word, PowerPoint, Excel, and related presentation software Nice-To-Have Skills: Experience in credit risk for small business and retail. Knowledge on fraud / First - party fraud Good knowledge of Agile and Scrums Educational Requirements: Post-secondary education: University degree or equivalent experience, Master’s degree preferred. PMP certification is considered an asset. Best VS. Average Candidate: The ideal candidate will bring proven experience delivering large-scale banking or risk management transformation initiatives, combined with strong Retail Credit Risk knowledge and the ability to manage complex stakeholder relationships. They will be fully bilingual in English and Spanish and have experience working with international stakeholders in a fast-paced, enterprise-level environment. Interview Process: 1st Round: Andrea and Director level panel/ in person (4 king street) or Virtual Teams/30 mins/ Behavioral questionnaire and Culture Fit 2nd Round: TBD Working Conditions: • Work in a standard office-based environment; non-standard hours are a common occurrence. Limited travel may be required. Regards Deepthi R Sr. Technical Recruiter 647-254-0803‬ [email protected]

Lead and execute large-scale transformation initiatives within the Global Risk Management business group. Manage complex stakeholder relationships and oversee retail credit risk segments, including policies, processes, and servicing models.

Candidates must be fully bilingual in English and Spanish with 5-7 years of banking experience, ideally in risk management. A university degree is required, and strong proficiency in Microsoft Office and transformation leadership is essential.

• Gestion de projetSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• English Fluency
• Spanish Fluency
• Banking Experience
• Risk Management
• Transformation Initiatives
• Stakeholder Management
• Retail Credit Risk
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Excel
• Credit Risk
• Fraud Knowledge
• Agile
• Scrum
• Project Management
• PMP

• Finance & Accounting
• Management & Leadership
• Technology

Formation minimale

Diplôme professionnel

Expérience minimale

5+ ans

Postuler avant le

21 août 2026

Langue de l’offre

anglais

Heures de travail

38 heures par semaine

Présence au bureau

3 jours par semaine

Niveau d’expérience

Mid-Senior level

Mode de candidature

La candidature directe est offerte