Administrative Assistant - Westmount Dental Centre

Get To Know Us: Westmount Dental Centre is a well-established, patient-focused dental clinic in Edmonton dedicated to providing high-quality comprehensive dental care in a welcoming and professional environment. Our team is committed to delivering personalized treatment with a strong emphasis on patient comfort, preventive care, and long-term oral health. We take pride in fostering a collaborative and supportive workplace culture where teamwork, continuous learning, and professional growth are encouraged. Schedule: Rotational weeks. Monday shifts can be 7am-3pm, 1pm-9pm, or 11am-7pm and change every 6 weeks. Week one: Tuesday to Friday 7am-2pm. Week two: 2pm-9pm Tuesday to Friday, Saturday 9am-4pm. There is a $6.00 premium for evening and weekend shifts Benefits of Joining Our Team: Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us Competitive compensation Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more! Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education Attend social and CE events to network with dental professionals in your community Work-life balance and flexibility Access to modernized technology to provide optimal oral care to patients Responsibilities: Greet and assist patients as they arrive; ensure a lasting positive impression for them Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps Effectively manage recall system and accurately maintain patient database Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts About You: Minimum 1 year of dental administration experience Clinical background and experience with dental software programs considered an asset Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

The administrative assistant is responsible for greeting patients, managing the appointment schedule, and maintaining the patient database. They also handle patient inquiries, process correspondence, and manage patient records.

Candidates must have a minimum of 1 year of dental administration experience and be legally eligible to work in Canada. A clinical background and experience with dental software are considered assets.

• RRSP matching program • Competitive compensation • Discounts on services and activities • Corporate gym membership • Reduced rates on home and auto insurance • Discounted entertainment, hotels, and products • Employee and Family Assistance Program • Continuing education • Networking events

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Dental administration
• Patient scheduling
• Customer service
• Database management
• Appointment coordination
• Record keeping
• Communication
• Dental software
• Oral Health
• Patient Comfort
• Continuous Development
• Patient Assistance
• Oral Care
• Dental Care
• Dentistry
• Database Management Systems
• Dental Informatics
• Discounts And Allowances
• Preventive Care
• Teamwork

• Healthcare
• Administrative
• Customer Service & Support
• Administrative Assistant
• Dental Assistant
• Dental Assistants and Therapists
• Dental Assistants

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine