Dental Administrator - Riverbend Family Dental Care

Résumé du poste

The dental administrator is responsible for welcoming patients, managing the appointment schedule, and maintaining accurate patient records. They also handle billing, insurance claims, and patient correspondence to ensure smooth practice operations.

Détails du poste

Get to Know Us: Conveniently located in the Terwillegar Heights Shopping Center, Riverbend Family Dental Care has been serving the Edmonton and surrounding communities for over 30 years. We pride ourselves on providing quality dental care and 5.0-stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and innovative technology. Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support. https://www.riverbendfamilydentalcare.ca/site/home Schedule: Monday 11:00 AM - 7:00 PM Tuesday 9:00 AM - 5:00 PM Wednesday 8:00 AM - 4:00 PM Thursday 9:00 AM - 5:00 PM Friday 8:00 AM - 3:00 PM Saturday 8:00 AM - 1:00 PM (alternating with Wednesday shift) What Sets Us Apart: Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth Your Role: Welcome and assist patients upon arrival, creating a warm and positive first impression Optimize the daily appointment schedule to ensure full utilization with minimal gaps Effectively manage the recall system and maintain accurate, up-to-date patient records Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts Proactively manage potential cancellations and address objections to encourage patients to keep their appointments Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner About You: Minimum 1 year of Dental Administration experience is required Experience with dental software programs is required Clinical background is considered an asset Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.

Ce que vous ferez

The dental administrator is responsible for welcoming patients, managing the appointment schedule, and maintaining accurate patient records. They also handle billing, insurance claims, and patient correspondence to ensure smooth practice operations.

Exigences

Candidates must have a minimum of one year of dental administration experience and proficiency with dental software programs. A clinical background is considered an asset for this role.

Avantages

• Competitive pay • RRSP matching • Gym discounts • Insurance savings • Entertainment deals • Employee and family assistance program • Professional development • Continuing education

Compétences indiquées

• Service à la clientèle · Souhaitée
• Appointment Scheduling · Souhaitée
• Communication · Souhaitée
• Billing · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Dental administration
• Patient reception
• Appointment scheduling
• Recall system management
• Patient records maintenance
• Billing
• Insurance claims processing
• Customer service
• Communication
• Dental software
• Curiosity
• Innovation
• Continuous Development
• Discounts And Allowances
• Dental Care
• Patient Assistance
• Setting Appointments
• Dental Informatics

Domaines d’emploi

• Healthcare
• Administrative
• Customer Service & Support
• Dental Administrator
• Healthcare Administrator (General)
• Health Service Managers
• Medical and Health Services Managers