Patient Care Coordinator - Log Home Dental

Résumé du poste

The Patient Care Coordinator will manage daily appointment scheduling, patient records, and billing processes to ensure efficient practice operations. They are also responsible for welcoming patients and handling all incoming inquiries to maintain a positive patient experience.

Détails du poste

Get to Know Us: Log Home Dental is a patient-focused dental practice committed to providing personalized, comprehensive care for patients of all ages. Our experienced team values comfort, quality, and lasting relationships with our patients. We offer a welcoming, collaborative environment where our team can grow while providing exceptional care to our community. Schedule: Monday: 8:15 am -5:15 pm Tuesday: 9:45 am - 7:15 pm Wednesday: 11:45 am - 8:15 pm Thursday: 8:15 am - 5:15 pm Friday: 8:15 am - 1:45 pm (1-2 a month) What Sets Us Apart: Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth The wage for this Dental Administrator position is $24.00 - $28.00/hour depending on skills, experience, and location. Please note that this is a replacement job opening. Your Role: Welcome and assist patients upon arrival, creating a warm and positive first impression Optimize the daily appointment schedule to ensure full utilization with minimal gaps Effectively manage the recall system and maintain accurate, up-to-date patient records Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts Proactively manage potential cancellations and address objections to encourage patients to keep their appointments Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner About You: Minimum 1 year of Dental Administration experience is required Experience with dental software programs is required Clinical background is considered an asset Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.

Ce que vous ferez

The Patient Care Coordinator will manage daily appointment scheduling, patient records, and billing processes to ensure efficient practice operations. They are also responsible for welcoming patients and handling all incoming inquiries to maintain a positive patient experience.

Exigences

Candidates must have a minimum of one year of dental administration experience and proficiency with dental software programs. A clinical background is considered an asset for this role.

Avantages

• Annual reviews • RRSP matching • Gym discounts • Insurance savings • Entertainment deals • Employee and family assistance program • Continuing education

Compétences indiquées

• Service à la clientèle · Souhaitée
• Communication · Souhaitée
• Billing · Souhaitée
• Conflict Resolution · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Dental administration
• Patient scheduling
• Billing
• Insurance claims processing
• Patient records management
• Customer service
• Dental software
• Communication
• Appointment coordination
• Conflict resolution
• Patient Assistance
• Curiosity
• Dentistry
• Dental Informatics
• Discounts And Allowances
• Setting Appointments

Domaines d’emploi

• Healthcare
• Administrative
• Customer Service & Support
• Patient Care Coordinator
• Clinical Coordinator
• Health Service Managers
• Medical and Health Services Managers