Treatment Coordinator - Cityplace Dental Group

Résumé du poste

The Treatment Coordinator serves as the primary point of contact for patients, explaining treatment plans, costs, and financing options. They also manage appointment scheduling, insurance claims, and patient records to ensure high-quality care and treatment acceptance.

Détails du poste

Get to Know Us: Discover the premier dental destination in downtown Winnipeg at Cityplace Dental Group, where Drs. Murad Zaman, Sunny Virdi, and Todd Honcharik provide exceptional and convenient dental care. With over 30 years of dedicated service to downtown Winnipeg, our clinic is committed to conservative yet effective procedures to ensure optimal treatment outcomes for our patients. Step into our state-of-the-art facility, which underwent a remarkable transformation in March 2020, expanding from 900 to over 3,300 square feet. Experience modern dentistry in a soothing and patient-friendly environment unlike any other dental clinic in the area. Join us at Cityplace Dental Group and elevate your dental career in the heart of Winnipeg's bustling downtown scene, backed by our outstanding 4.9-star review rating from our satisfied patients Schedule: Monday - Fri 7:45 am - 4:00 pm What Sets Us Apart: Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth Your Role: Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options Support treatment planning by coordinating appointments and follow-ups with the dental team Present treatment costs, collect payments, process insurance claims, and assist with payment plans Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care Maintain accurate patient records and ensure smooth scheduling to optimize chair time Collaborate with clinical and administrative staff to deliver seamless, high-quality care Uphold privacy, ethical, and regulatory standards in all patient interactions About You: Previous clinical experience as a Treatment/Scheduling Coordinator is required Knowledge and understanding of dental treatment plans and ability to educate patients is required Experience with dental software programs is required Strong customer service experience Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.

Ce que vous ferez

The Treatment Coordinator serves as the primary point of contact for patients, explaining treatment plans, costs, and financing options. They also manage appointment scheduling, insurance claims, and patient records to ensure high-quality care and treatment acceptance.

Exigences

Candidates must have previous clinical experience as a Treatment or Scheduling Coordinator and possess a strong understanding of dental treatment plans. Proficiency with dental software and excellent customer service skills are required for this role.

Avantages

• RRSP matching • Gym discounts • Insurance savings • Entertainment deals • Employee and Family Assistance Program • Professional development • Continuing education

Compétences indiquées

• Service à la clientèle · Souhaitée
• Appointment Scheduling · Souhaitée
• Regulatory Compliance · Souhaitée
• Communication · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Treatment coordination
• Dental software
• Patient education
• Treatment planning
• Insurance claims processing
• Customer service
• Appointment scheduling
• Payment collection
• Patient relationship management
• Regulatory compliance
• Communication
• Follow-Up Care
• Clinical Experience
• Curiosity
• Dental Care
• Ethical Standards And Conduct
• Treatment Planning
• Dentistry
• Customer Service
• Dental Informatics
• Dental Surgery
• Patient Education And Counseling
• Scheduling
• Disaster Recovery Solution

Domaines d’emploi

• Healthcare
• Customer Service & Support
• Administrative
• Dental Treatment Coordinator
• Dental Hygienist
• Dental Assistants and Therapists
• Dental Hygienists