Supervisor

Company Description Designer Brands is a leading global designer, producer, and retailer of recognizable footwear brands and accessories, focused on transforming the footwear industry through a passion for shoes. With a diversified portfolio that includes brands such as Topo Athletic, Keds, Vince Camuto, Jessica Simpson, Lucky Brand, and others, the company offers on-trend products for a wide range of occasions. Designer Brands reaches customers through a strong omni-channel model, including a substantial digital commerce business and over 650 stores in North America. The company also maintains international wholesale and distributor relationships and creates private label footwear for national retailers. Grounded in values of inclusion and integrity, Designer Brands supports global communities and environmental initiatives, including donating millions of pairs of shoes to Soles4Souls, and reminds applicants that legitimate Talent Acquisition emails come from official company domains. Role Description The Supervisor role is a part-time, on-site position located in Whitby, ON, responsible for supporting daily store operations and delivering an engaging customer experience. This role oversees sales floor activities, helps guide and support team members, and ensures that customers receive attentive service, product knowledge, and assistance with purchases and returns. The Supervisor contributes to visual merchandising, inventory management, and maintaining a clean, organized, and safe store environment. Day-to-day tasks include opening and closing procedures, monitoring performance against store goals, supporting training and coaching, and helping resolve customer concerns in a professional manner. The Supervisor collaborates with store leadership to execute company initiatives, uphold brand standards, and foster an inclusive, service-focused culture. Qualifications Experience in retail or customer-facing environments, with skills in customer service, sales support, and cash handling. Supervisory or leadership abilities, including team support, delegation, coaching, and performance feedback. Operational and organizational skills, such as managing inventory, following store procedures, and maintaining visual merchandising standards. Strong communication and interpersonal skills, with the ability to build rapport with customers and collaborate effectively with colleagues. Ability to work part-time, including evenings, weekends, and holidays as needed for store coverage. Comfort with basic technology and point-of-sale systems; willingness to learn company tools and processes. Proven reliability, attention to detail, and commitment to upholding company values of inclusion, integrity, and community support. Previous retail fashion or footwear experience is an asset; high school diploma or equivalent is preferred.

The Supervisor supports daily store operations and ensures an engaging customer experience by overseeing sales floor activities. Key duties include managing opening and closing procedures, monitoring performance goals, and maintaining visual merchandising standards.

Candidates should have experience in retail or customer-facing environments with proven leadership and operational skills. A high school diploma or equivalent is preferred, along with the ability to work a flexible part-time schedule.

• Systèmes de point de venteSouhaitée
• Service à la clientèleSouhaitée
• Manipulation d’argentSouhaitée
• CommunicationSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Sales Support
• Cash Handling
• Team Leadership
• Delegation
• Coaching
• Performance Feedback
• Inventory Management
• Visual Merchandising
• Communication
• Interpersonal Skills
• Point-of-Sale Systems

• Retail
• Management & Leadership
• Customer Service & Support
• Sales

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Postuler avant le

17 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level

Mode de candidature

La candidature directe est offerte