IT Business Analyst

We are looking for candidates with strong technical expertise to fill this role. Below are the details of the position: IT Business Analyst Location: Toronto, ON (Hybrid – 2 days onsite) Duration: 12-Month Contract Position Summary We are seeking an experienced IT Business Analyst to support governance, reporting, process improvement, and strategic initiatives within an IT Asset Management (ITAM) Currency and End-of-Life (EOL) function. The ideal candidate will be a strong communicator and analytical problem-solver who can work independently, collaborate with cross-functional stakeholders, and translate business needs into effective reporting, process, and automation solutions. This role will focus on improving operational efficiency, supporting governance and compliance activities, and delivering meaningful insights through data and reporting. Key Responsibilities Governance & Stakeholder Support Support governance activities related to audits, regulatory examinations, and internal controls. Assist with strategic initiatives involving internal and external stakeholders. Build strong working relationships across business and technology teams. Identify, investigate, and help resolve complex or non-routine issues using sound judgment. Support adherence to organizational policies, standards, regulatory requirements, and risk management practices. Process Improvement & Documentation Develop and maintain business procedures, workflows, process documentation, and end-user materials. Document business requirements and translate them into practical solutions. Support training, knowledge transfer, and the transition of tools, templates, and processes. Identify opportunities to improve efficiency, consistency, scalability, and automation. Reporting & Analytics Develop executive and management reporting using Power BI and Microsoft tools. Create dashboards, reports, and data visualizations that support business decision-making. Analyze data to identify trends, patterns, risks, and actionable insights. Translate business requirements into reporting and analytical solutions. Support data-driven decision-making through effective visualization and storytelling. Automation & Technical Support Automate recurring reporting and business processes using Microsoft 365 tools. Support solutions involving SharePoint, Outlook, Excel, PowerPoint, and Power Automate. Help optimize and scale reporting and analytics capabilities. Evaluate and support the implementation of tools that improve operational effectiveness. Leverage Python or other automation capabilities where appropriate. Core Technical Skills Required Business analysis and business requirements documentation Process mapping, workflow development, and process improvement Microsoft 365 automation, including: SharePoint Outlook Excel PowerPoint Reporting and business analytics Strong organizational and problem-solving skills Ability to manage multiple priorities independently Governance, compliance, audit, or business operations support Preferred Power BI dashboard development and reporting Data visualization and storytelling Power Automate Executive and management reporting IT Asset Management (ITAM), Currency, or End-of-Life (EOL) processes Experience supporting strategic initiatives and cross-functional stakeholders Nice to Have Python coding and automation Advanced analytics or data analysis experience Experience optimizing and scaling reporting solutions Soft Skills Strong verbal and written communication Analytical thinking and data-driven decision-making Collaboration and relationship building Self-starter with strong resourcefulness and initiative Systems thinking Sound decision-making and judgment Ability to handle non-routine situations independently Strong attention to detail Proactive and continuous improvement mindset Qualifications 3–7 years of relevant experience in business analysis, reporting, governance, process improvement, business operations, or a related function. Post-secondary education in a relevant discipline or equivalent practical experience. Experience working with multiple stakeholders and cross-functional teams. Demonstrated ability to analyze business needs and translate them into process, reporting, or automation solutions. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status Dexian | Unlock trajectory changing opportunities Unlock business potential with Dexian's comprehensive solutions. Discover staffing, talent development, and valuable resources. Explore now!

Support governance, reporting, and process improvement within the IT Asset Management Currency and End-of-Life function. Translate business needs into effective reporting, automation solutions, and documentation to improve operational efficiency.

Requires 3–7 years of experience in business analysis, reporting, or governance with a post-secondary education in a relevant discipline. Proficiency in Microsoft 365 tools and the ability to manage cross-functional stakeholders is essential.

• Visualisation de donnéesSouhaitée
• Power BISouhaitée
• Analyse d’affairesSouhaitée
• PythonSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Business Analysis
• Process Mapping
• Microsoft 365 Automation
• Power BI
• SharePoint
• Power Automate
• IT Asset Management
• Governance
• Compliance
• Data Visualization
• Python
• Stakeholder Management
• Requirements Documentation
• Reporting
• Analytical Thinking
• Workflow Development

• Technology
• Data & Analytics
• Finance & Accounting
• Consulting
• Management & Leadership

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Postuler avant le

23 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Présence au bureau

2 jours par semaine

Niveau d’expérience

Entry level

Mode de candidature

La candidature directe est offerte