Business Development Manager - Dias Canada

Résumé du poste

The Business Development Manager will lead the sales team, manage the Salesforce CRM, and oversee the entire sales pipeline and forecasting process. They will also collaborate with Operations and Finance to ensure project profitability and maintain strong client relationships across Canada.

Détails du poste

Key Responsibilities Sales Leadership & Team Management Lead and support the sales team. Establish annual, quarterly, and monthly sales objectives aligned with revenue targets. Monitor individual salesperson performance and sales activities. Conduct regular sales meetings and pipeline reviews. Coach team members on account development, proposal strategy, and opportunity management. Foster a culture of accountability, responsiveness, and customer focus. Salesforce CRM Administration & Excellence Serve as the primary business owner and champion of Salesforce within the sales organization. Ensure all opportunities, contacts, client interactions, forecasts, and proposals are accurately maintained in Salesforce. Develop and improve CRM dashboards, reports, workflows, and automation. Monitor CRM data quality and enforce sales process compliance. Train and support staff in effective Salesforce usage. Utilize Salesforce data to improve forecasting accuracy and management decision-making. Opportunity & Pipeline Management Maintain visibility of all sales opportunities. Ensure opportunities progress through the prescribed sales process in a timely manner. Identify stalled opportunities and coordinate actions required to advance them. Implement systems and reviews to ensure no viable opportunities are missed. Monitor pipeline health, conversion rates, proposal success rates, and forecast accuracy. Provide regular reporting on pipeline status, upcoming opportunities, and sales performance. Sales Planning & Forecasting Develop and execute the annual sales plan. Monitor performance against sales targets and growth objectives. Produce monthly sales forecasts and business development reports. Analyze market trends, customer activity, and industry developments. Identify new customer segments, strategic accounts, and growth opportunities. Pricing, Margin Management & Commercial Oversight Collaborate with Operations and Finance in the development of project pricing. Ensure proposed projects achieve target gross margins and profitability objectives. Review cost estimates, resource requirements, and commercial assumptions prior to proposal submission. Balance competitiveness with profitability in proposal and contract negotiations. Monitor project margin performance and provide feedback to improve future bidding strategies. Operations Collaboration Work closely with Operations to ensure projects sold can be delivered safely, efficiently, and profitably. Facilitate communication between Sales, Finance and Operations throughout the opportunity lifecycle. Ensure client requirements and commitments are clearly documented and communicated. Support continuous improvement of the sales-to-project-execution process. Help align sales priorities with operational capacity and resource availability. Client Relationship Management Develop and maintain strong relationships with existing and prospective clients across Canada. Support key account management efforts. Participate in major client meetings, industry events, and contract negotiations. Ensure consistent follow-up on all client inquiries and opportunities. Promote long-term customer satisfaction and repeat business. Qualifications Education Bachelor's degree in Business, Marketing, Engineering, Geoscience, or a related discipline. Equivalent industry experience may be considered. Experience 5-10 years of sales, business development, or commercial management experience. Demonstrated experience managing a sales team. Proven experience administering and utilizing Salesforce CRM. Experience with sales forecasting, proposal management, and pipeline reporting. Experience in mining services, geophysics, engineering services, technical consulting, or a related industry is considered an asset. Technical Skills Advanced Salesforce CRM knowledge and administration experience (required). Strong understanding of sales metrics, KPIs, forecasting, and opportunity management. Experience with proposal development and commercial negotiations. Strong proficiency with Microsoft 365 applications. Understanding of project costing and profitability analysis. Core Competencies Sales Leadership Salesforce CRM Expertise Strategic Planning Commercial Acumen Pipeline Management Forecasting & Reporting Negotiation Skills Relationship Building Profitability Focus Cross-Functional Collaboration Accountability & Execution Success Measures The Sales Manager will be successful when they: Achieve or exceed annual sales targets. Maintain accurate and actionable Salesforce data. Ensure complete visibility of all active opportunities. Ensure no significant sales opportunities are overlooked. Build strong collaboration between Sales, Finance and Operations. Develop/mentor a disciplined, high-performing sales team. Contribute to the profitable growth of Dias Canada. Key Performance Indicators (KPIs) Revenue versus annual sales targets Pipeline value and pipeline growth Forecast accuracy Salesforce data quality and compliance Gross margin on awarded projects Client retention and repeat business Sales cycle duration Opportunity follow-up compliance

Ce que vous ferez

The Business Development Manager will lead the sales team, manage the Salesforce CRM, and oversee the entire sales pipeline and forecasting process. They will also collaborate with Operations and Finance to ensure project profitability and maintain strong client relationships across Canada.

Exigences

Candidates must have 5-10 years of sales or commercial management experience, including proven leadership and Salesforce CRM administration skills. A bachelor's degree in a relevant field such as Business, Engineering, or Geoscience is required.

Compétences indiquées

• Analyse de données · Souhaitée
• Relationship Building · Souhaitée
• Salesforce CRM · Souhaitée
• Business development · Souhaitée
• Cross-Functional Collaboration · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Sales leadership
• Salesforce CRM
• Pipeline management
• Sales forecasting
• Proposal development
• Commercial negotiations
• Team management
• Account development
• Data analysis
• Project costing
• Profitability analysis
• Strategic planning
• Relationship building
• Cross-functional collaboration
• KPI tracking
• Business development
• Sales Forecasting
• Sales Leadership
• Cross-Functional Collaboration
• Microsoft 365
• Technical Consulting
• Proposal Development
• Accountability
• Key Account Management
• Workflow Management
• Sales Metrics
• Proposal Management
• Project Implementation
• Proposal Strategy
• Account Development
• Automation
• Business Marketing
• Business To Business
• Bidding
• Business Development
• Customer Relationship Management
• Dashboard
• Management
• Strategic Planning
• Decision Making
• Customer Service
• Commercial Management
• Communication
• Continuous Improvement Process
• Contract Negotiation
• Data Quality
• Finance
• Sales
• Forecasting
• Earth Science

Domaines d’emploi

• Sales
• Management & Leadership
• Consulting
• Engineering
• Energy
• Business Development Manager
• Business Development Manager (General)
• Sales and Marketing Managers
• Sales Managers