Corporate Sr. Travel Advisor

As a key member of the Corporate Operations team, the Sr. Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner. In this role you will use Sabre GDS, you will be dedicated to one client, and the work shift is between the hours of 8:30 AM - 8:00 PM Eastern. Bilingual in English and French is a plus. Responsibilities Completes domestic travel arrangements for clients which may include air, hotel, ground transportation, and rail Supports one or more accounts Operates within detailed procedures Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position Preferred Qualifications Minimum 10 years of corporate consultant experience Ability to create domestic multi-segment, multi-destination itineraries Must demonstrate industry knowledge Proficiency in one or more CRS Ability to meet and exceed required performance standards Excellent customer service skills required Excellent verbal and written communication skills required Minimum knowledge of Outlook skills and basic Microsoft platforms Must be able to lawfully work within the US and have unrestricted work authorization for US

The Sr. Travel Advisor manages comprehensive and cost-effective travel arrangements for corporate clients using Sabre GDS. They ensure compliance with client travel policies and provide first-level customer and technical support.

Candidates must have at least 10 years of corporate consultant experience and proficiency in a Computer Reservation System (CRS). Legal authorization to work in the US is required, and bilingualism in English and French is preferred.

• Service à la clientèleSouhaitée
• Microsoft OfficeSouhaitée
• Microsoft OutlookSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Sabre GDS
• Corporate Travel Planning
• Customer Service
• Multi-segment Itineraries
• Microsoft Outlook
• Microsoft Office
• English Proficiency
• French Proficiency
• Travel Policy Compliance
• Verbal Communication
• Written Communication

• Transportation
• Customer Service & Support
• Consulting
• Administrative
• Hospitality

Expérience minimale

10+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level