Corporate Travel Advisor - Bilingual in French

As a key member of the Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner. French language skills are required. Shift is 8 AM - 4:30 PM Eastern. * Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, rail and limos * Supports multiple accounts * Operates within detailed procedures * Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues * Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit * Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure * Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance * Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based * Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment * This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position Qualifications * Minimum 5 years’ experience providing domestic and international travel arrangements * Must demonstrate thorough knowledge of airline ticketing rules and regulations * High proficiency using Airline GDS, Apollo * Proficient in producing lowest logical airfare within client’s policy

The Corporate Travel Advisor manages comprehensive domestic and international travel arrangements while ensuring compliance with client travel policies. They provide first-level customer service and technical support to travelers while maintaining professional standards and utilizing preferred vendors.

Candidates must have at least 5 years of experience in domestic and international travel arrangements and possess thorough knowledge of airline ticketing rules. Proficiency in Airline GDS, specifically Apollo, and fluency in French are required.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Corporate travel
• Airline ticketing
• GDS
• Apollo
• Customer service
• Travel policy compliance
• French language
• Domestic travel
• International travel
• Technical support
• Account management
• Airfare optimization
• Technical Issues
• Professionalism
• Email Etiquette
• Customer Service
• Corporate Travel Management
• French Language
• Ground Transportation
• Office Procedures
• Operations
• Travel Arrangements

• Customer Service & Support
• Logistics
• Administrative
• Corporate Travel Agent
• Travel Agent
• Travel Consultants and Clerks
• Reservation and Transportation Ticket Agents and Travel Clerks

Expérience minimale

5+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine