Customer Service Associate I
Offre en anglaisThe Customer Service Associate is responsible for assisting customers with their inquiries and managing sales transactions. They also maintain store cleanliness and security while ensuring a positive shopping environment.
- Sur place
- Canada
- Publié 2 avr. 2026
- 1 poste
Résumé du poste
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of cash and protect company assets * Keep the store well-stocked, and recover merchandise * Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards * Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable * Other duties as assigned* Skills and Experience: * High school diploma or equivalent is preferred * Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is required * Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting * Excellent customer service and relationship management skills are required * Strong organizational and communication skills are required * Strong problem-solving and decision-making skills are required The starting pay for this position is $17.60 per hour. At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process. Part time 5055 Plantation Place,Mississauga,Ontario L5M 6J3 Operations 40317 Dollar Tree
Ce que vous ferez
The Customer Service Associate is responsible for assisting customers with their inquiries and managing sales transactions. They also maintain store cleanliness and security while ensuring a positive shopping environment.
Exigences
A high school diploma or equivalent is preferred, along with previous customer service experience in a retail or similar environment. Candidates must be able to lift 30 to 50 lbs and perform various physical tasks.
Compétences indiquées
- Service à la clientèleSouhaitée
Autres compétences pertinentes
Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.
- Customer Service
- Relationship Management
- Organizational Skills
- Communication Skills
- Problem-Solving
- Decision-Making
- Cash Management
- Merchandise Management
- Safety Awareness
- Teamwork
- Time Management
- Attention to Detail
- Physical Stamina
- Instruction Following
- Cleaning
- Stock Replenishment
Domaines d’emploi
- Customer Service & Support
- Retail
- Hospitality
Renseignements supplémentaires
- Formation minimale
- Études secondaires
- Expérience minimale
- 0+ ans
- Langue de l’offre
- anglais
- Heures de travail
- 40 heures par semaine