Customer Service Associate I

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of cash and protect company assets * Keep the store well-stocked, and recover merchandise * Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards * Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable * Other duties as assigned* Skills and Experience: * High school diploma or equivalent is preferred * Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is required * Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting * Excellent customer service and relationship management skills are required * Strong organizational and communication skills are required * Strong problem-solving and decision-making skills are required The starting pay for this position is $17.60 per hour. At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process. Part time 5640 Ferry Street,Niagara Falls,Ontario L2G 1S6 Operations 40289 Dollar Tree

The associate is responsible for delivering a positive shopping experience by assisting customers, managing sales transactions, and maintaining store cleanliness. They also handle stock replenishment, unloading trucks, and ensuring the store environment remains safe and organized.

Candidates should have previous retail or customer service experience and the ability to follow operational instructions. Physical requirements include the ability to lift up to 50 lbs and perform frequent walking, standing, and bending.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Relationship management
• Organizational skills
• Communication skills
• Problem-solving
• Decision-making
• Cash handling
• Stock replenishment
• Cleaning
• Lifting
• Retail operations

• Retail
• Customer Service & Support
• Logistics

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine