Team Leader

As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations. Daily Tasks (but not limited to) Leading and supervising store associates, providing guidance and support. Responsible for store merchandising, shelf stocking, and boxing/unboxing daily shipments. Ensuring excellent customer service standards are met. Conducting manager-on-duty tasks (breaks, time, and attendance). Implementing and maintaining visual merchandising standards. Addressing customer complaints and resolving issues promptly. Maintaining store safety and cleanliness standards. Performing cash management, store opening and closing duties as needed. Participating in inventory processes and employee training. Following up on assigned tasks and contributing to hiring and performance management. What Do You Need to Succeed? Minimum of one (1) year of retail experience. 1–2 years in a supervisory role. Ambition to progress within the company. Open availability (day, evening, weekend). Strong leadership and communication skills. Ability to multitask and manage priorities in a high-volume environment. Why Join Our Team? Stimulating and diverse working environment. Competitive compensation and benefits package* Company matched pension plan* Tailor-made training and integration program. Career growth opportunities within the company. Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours). Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.

The Team Leader supports store management in overseeing daily retail operations, including supervising associates and maintaining merchandising standards. They are responsible for customer service excellence, cash management, and ensuring store safety and cleanliness.

Candidates need at least one year of retail experience and one to two years in a supervisory role. Open availability and strong leadership skills are required to manage priorities in a high-volume environment.

• Competitive Compensation • Company Matched Pension Plan • Tailor-made Training And Integration Program • Career Growth Opportunities

• Service à la clientèleSouhaitée
• LeadershipSouhaitée
• CommunicationSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Leadership
• Communication
• Multitasking
• Retail Management
• Visual Merchandising
• Customer Service
• Cash Management
• Inventory Management
• Employee Training
• Performance Management

• Retail
• Management & Leadership
• Customer Service & Support

Expérience minimale

2+ ans

Postuler avant le

25 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level