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Eagle Builders LPSource d’offres vérifiée

Front Desk/Client Experience Specialist

Offre en anglais
  • Blackfalds, AB
  • Sur place
  • Publié 12 sept. 2026
  • 1 poste

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Type d’emploi
Temps plein
Niveau d’expérience
Intermédiaire · 2+ ans
Formation minimale
Diplôme professionnel
Langue de l’offre
anglais
Heures de travail
40 heures par semaine

Résumé du poste

The Front Desk/Client Experience Specialist serves as the primary point of contact for visitors and employees while managing daily office operations. Responsibilities include coordinating front-desk tasks, handling shipping and receiving, and providing administrative support to various departments.

Détails du poste

Front Desk/Client Experience Specialist Full-time | Year-Round | Blackfalds, AB Position Summary Create exceptional experiences from the moment people walk through the door. The first impression of Eagle Builders starts with you. As a Front Desk/Client Experience Specialist, you’ll serve as the hub of our office, creating a professional and welcoming experience for visitors, customers, vendors, and employees. From coordinating front-desk operations and supporting multiple departments to tracking critical documentation and ensuring day-to-day office functions run smoothly, you’ll play an important role in keeping our team connected and productive. We’re looking for someone who enjoys helping people, stays organized under pressure, and follows through on the details that keep business moving forward. This role includes front-desk administration, shipping and receiving support, office coordination, and consistent follow-up to ensure information is complete and accurate. What You’ll Do Welcome and assist visitors, customers, vendors, and employees while creating a positive first impression Answer, screen, and direct incoming calls professionally Coordinate incoming and outgoing mail, shipping, receiving, and deliveries Maintain reception, boardrooms, and shared spaces to ensure they remain organized, stocked, and welcoming Order and maintain office supplies Support filing, printing, scanning, photocopying, and general administrative functions Assist various departments with administrative and operational support Complete general errands and other office-related tasks as required Handle sensitive information with professionalism and confidentiality Manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail Follow company policies, procedures, and safety standards What We Are Looking For Welcoming – creates positive experiences and professional first impressions Organized – manages multiple priorities while keeping information and tasks on track Resourceful – takes initiative, follows through, and finds solutions Professional – communicates effectively, and handles confidential information with discretion Adaptable – thrives in a dynamic environment and responds well to changing priorities Requirements Previous experience in a receptionist, administrative, customer service, or client-facing role Valid Class 5 driver's license and reliable transportation Ability to work Monday to Friday Available to work a minimum of 40 hours per week, with flexibility for overtime as required Comfortable working in a fast-paced environment with multiple priorities and deadlines Strong organizational, communication, and customer service skills Proficiency with Microsoft Office Suite, including Outlook, Work, and Excel Strong computer, data entry, and keyboarding skills Fluent in written and spoken English Local to Central Alberta or willing to relocate Assets Post-secondary education in Administration, Business, or a related field What Eagle Builders Offers Competitive wages based on experience, with regular evaluations 6% vacation pay, statutory holiday pay, health coverage, and wellness support Sundays off and a culture that values time with family Employee events, meal program, clothing program, and additional employee perks Opportunities for professional growth Personality and behavioural assessments designed to help individuals and teams succeed Every interaction matters. Help create experiences that leave a lasting impression. Thank you for your interest in Eagle Builders. Only those selected to move forward will be contacted.

Ce que vous ferez

The Front Desk/Client Experience Specialist serves as the primary point of contact for visitors and employees while managing daily office operations. Responsibilities include coordinating front-desk tasks, handling shipping and receiving, and providing administrative support to various departments.

Exigences

Candidates must have previous experience in a receptionist, administrative, or customer service role and possess a valid Class 5 driver's license. Proficiency in Microsoft Office Suite and strong organizational skills are required for this fast-paced environment.

Avantages

• 6% Vacation pay • Statutory holiday pay • Health coverage • Wellness support • Meal program • Clothing program • Employee events

Compétences indiquées

  • Gestion du temps · Souhaitée
  • Service à la clientèle · Souhaitée
  • Résolution de problèmes · Souhaitée
  • Sens de l’organisation · Souhaitée
  • Administrative Support · Souhaitée
  • Souci du détail · Souhaitée
  • Microsoft Excel · Souhaitée
  • Communication · Souhaitée
  • Saisie de données · Souhaitée
  • Microsoft Word · Souhaitée
  • Microsoft Office Suite · Souhaitée
  • Microsoft Outlook · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

  • Reception
  • Administrative support
  • Customer service
  • Data entry
  • Microsoft Office Suite
  • Outlook
  • Word
  • Excel
  • Communication
  • Organization
  • Time management
  • Attention to detail
  • Confidentiality
  • Shipping and receiving
  • Problem solving
  • Office Supply Management
  • Shipping And Receiving
  • Resourcefulness
  • Professionalism
  • Administrative Functions
  • Valid Driver's License
  • Microsoft Excel
  • Customer Service
  • Data Entry
  • English Language
  • Microsoft Outlook
  • Microsoft Office
  • Operations
  • Organizational Communications
  • Proactivity
  • Safety Standards
  • Coordinating
  • Filing
  • Detail Oriented

Domaines d’emploi

  • Administrative
  • Customer Service & Support
  • Construction
  • Client Experience Specialist
  • Customer Service Representative (General)
  • Inquiry Clerks
  • Customer Service Representatives

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