Job Opening | System Engineer | Easy IT Support

The System Engineer (SE) position is part of the response team responsible for remote or on-site service requests and assistance on routine computer support issues according to urgency. Strong customer relations and follow-up to ensure that service has been completed to the customer’s satisfaction are a must. A (SE) is responsible for configuring, installing, troubleshooting, and repairing application and network issues for our customers. The SE must be a team player, yet work well independently, and have excellent verbal and written communication skills. Responsibilities include working with Senior Systems Engineers to engineer solutions for IT projects as well as providing application and network administration for client support agreements. The perfect candidate would be a professional, detail-oriented, and self-motivated individual who excels at completing tasks successfully and efficiently, and lives in the Western Chicago Suburbs. Responsibilities: Serve as primary engineering contact on IT Support and projects Set up and install new servers and network equipment Identify and resolve business applications and related system issues and performance problems Windows Server Mircosoft O365 and Azure SQL and SharePoint are a plus Business applications support Networking and wireless Desktops and laptop support Windows 10/Windows 11 Storage and NAS Security is a plus Phone system and VOIP are a plus Troubleshoot server and workstation software and hardware Perform hardware upgrades and swaps Establish backup and recovery procedures Interface with external vendors as necessary Actively participate with other team members in planning, coordinating, and implementing project-based work Maintain client as-built documentation Perform other duties as assigned Identifying and correcting security concerns Instituting virus prevention and remediation Support client systems on a regular, scheduled, and emergency basis Qualifications At least 3 to 5 years of experience that is directly related to the duties and responsibilities specified. Network infrastructure administration of routers, firewalls, and switches is a plus. Microsoft Windows experience, including system implementation, management, and documentation. Ability to relay technical information to both technical and non-technical personnel. Strong written/verbal communication skills, critical thinking, and problem-solving or troubleshooting skills. Must possess excellent time management skills. Ability to travel to client premises on occasions. This position requires a high level of independence and strong client service skills. Organizational ability is important to keep track of all tasks because the job requires a great deal of multitasking. Preferred Qualifications & Experience Bachelor’s degree in Computer Science or related discipline; equivalent experience acceptable. Certifications are a plus. Apply Now! How To Apply: Email Your Resume to [email protected] Easy IT Support is an Equal Opportunity Employer

The System Engineer is responsible for configuring, installing, and troubleshooting application and network issues for clients. They serve as the primary engineering contact for IT support and projects, ensuring customer satisfaction through remote and on-site assistance.

Candidates need 3 to 5 years of directly related experience and strong communication skills to relay technical information. A bachelor's degree in Computer Science or related field is preferred, along with certifications.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Windows Server
• Microsoft O365
• Azure SQL
• SharePoint
• Network Administration
• VOIP
• NAS Storage
• Hardware Troubleshooting
• Backup and Recovery
• Client Relations
• Technical Documentation
• Virus Prevention
• Windows 10/11
• Firewalls
• Routers
• Switches

• Technology
• Customer Service & Support
• Consulting
• Engineering

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Postuler avant le

6 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level